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English
- Retain this address for future reference.
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US and Canadian Consumers should visit us online at:
Mattel Consumer Relations Answer Center
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| UK consumers should visit us
online at: Mattel
Consumer Relations Answer Centre |
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| Canada: |
United Kingdom: |
Australia: |
Mattel Canada Inc.
Mississauga, Ontario L5R 3W2
1-800-524-8697
service.mattel.com
For product recall information, please
click here.
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Mattel U.K. Ltd.,
Vanwall Business Park,
Maidenhead SL6 4UB.
Helpline 01628500303
service.mattel.com/uk
For product recall information, please
click here.
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Mattel Australia Pty., Ltd.
Richmond, Victoria, 3121
Consumer Advisory Service
1300 135 312
M-F 8am - 5:00pm, EST.
infoaust@mattel.com
For product recall information, please
click here.
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| China: |
Republic of Ireland: |
New Zealand: |
For any media or consumer enquiries
please
email: customerservice.cn@mattel.com
For product recall information, please
click here.
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Mattel U.K. Ltd.,
Vanwall Business Park,
Maidenhead SL6 4UB.
Helpline 01628500303
service.mattel.com/uk
For product recall information, please
click here.
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Mattel Australia Pty., Ltd.
Richmond, Victoria, 3121
Consumer Advisory Service
0800 174 063
M-F 10am - 7:00pm, Australia EST.
For product recall information, please
click here.
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| India: |
Korea: |
Malaysia: |
(Consumer and Public Relations enquiry)
service.india@mattel.com
Customercare: 1800-2090-102
For product recall information, please
click here.
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CNA merchandising Co,. LTD (Consumer enquiry)
Tel: 1688-2505(local toll-free call)
email: customerservice.kr@mattel.com
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Malaysia Direct Avenue(Consumer Enquiry)
Tel: +603-3341 9052
fpenquiry@directavenue.net
email: customerservice.my@mattel.com
For product recall information, please
click here.
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| Hong Kong: |
Singapore: |
Taiwan: |
Mattel East Asia Ltd.
Consumer Hotline : (852) 3185 6500
email: customerservice.hk@mattel.com
For product recall information, please
click here.
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Singapore Direct Avenue (Consumer Enquiry)
+603-3341 9052
fpenquiry@directavenue.net
email: customerservice.sg@mattel.com
For product recall information, please
click here.
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A-team Marketing Strategy Co. Ltd.
喜堤行銷策略股份有限公司
(Consumer Enquiry)
Tel: +8862 - 7707 0277
(Media Enquiry)
+886-02 2711-8978 ext.123 or 156
email: customerservice.tw@mattel.com
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| Philippines: |
Vietnam: |
Thailand: |
email: customerservice.ph@mattel.com
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email: customerservice.vn@mattel.com
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email: customerservice.th@mattel.com
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| Israel: |
Jordan: |
Macedonia |
Sharon Agubal |GM |Sakal Toys
2 Hashunit Street
Herzeliya Marina Israel
46555
Mobile:00 972 50 2001327
Tel:00 972 9 9605600
Fax:00 972 9 9566945
Email: Sharon-Ag@sakal.co.il
For product recall information, please
click here.
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Homezone Co.
Kalouti Bldg, 1st floor
Wakalat Street Sweifieh
Amman
Jordan
phone: 00 962 6 586 2622
For product recall information, please
click here.
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Mattel AEBE
2, Ellinikou Str.
167 77 Elliniko
GREECE
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| Caribbean Islands: |
United Arab Emirates: |
Lebanon: |
1-954-364-1360
For product recall information, please
click
here.
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Al Shula General Trading Co. L.L.C.
Office No.201, 2nd Floor,
Rashid Majid Quraiban's Buildings
128/2A, Al Muraqqabat, Salahuddin Street
P.O.Box 90675, Dubai U.A.E.
00 971 4 2699 960
For product recall information, please
click here.
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CMC International SARL
225 Foch Street
P.o. box 11-913
Central District
2060 Beirut
Lebanon
00 961-1-499022
00 961-1-480634
For product recall information, please
click here.
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| Saudi Arabia: |
Croatia: |
Estonia: |
Ali Zaid Al-Quraishi & Brothers (AQTC)
P.O. Box 1796 - Jeddah 21441
Saudi Arabia
++966 2 2563561
For product recall information, please
click here.
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Orvas Plus D.O.O.
Poslovnica Rijeka
Marinici bb, Viskovo 51216
Croatia
phone: 00 385 51 680 964
phone: 00 385 13 460 910
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AS Rimonne Baltic OU
Merivalja Tee 5 - 220 E
11911 Tallinn
Estonia
00 372 63 98 903
For product recall information, please
click here.
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| Bulgaria: |
Latvia: |
Lithuania: |
Mattel AEBE
2, Ellinikou Str.
167 77 Elliniko
GREECE
For product recall information, please
click here.
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Sia Rimonne Riga,
Smerla iela 3 , Riga , LV1006 . Latvia
t/fax.+ 37167790377
rimonne@telenet.lv
For product recall information, please
click here.
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Rimonne Baltic
Kumeliu str. 11-2,
Kaunas LT - 44281,
Lithuania;
phone: 00 370 689 74 366
Rosita@rimonne.eu
For product recall information, please
click here.
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| Bosnia and Herzegovina: |
Romania: |
Serbia and Montenegro: |
ORBICO D.O.O. SARAJEVO
LUZANSKO POLJE BR. 7.
71210 ILIDZA, SARAJEVO,
BOSNIA AND HERZEGOVINA
TEL +387 33 636 285
TEL +387 33 636 286
FAX +387 33 636 287
vesna.m@orbico.ba
For product recall information, please
click here.
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Egea Orbico
Phone: +40 372 741 454
Fax : +4 031 425 99 30
michelis@egeaorbicobeauty.ro
karmen@egeaorbicobeauty.ro
For product recall information, please
click here.
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Orbico D.O.O.
Dunavska 68
Viline Vode
11000 Beograd
SERBIA
phone: 00 381 11 27 62 927
For product recall information, please
click here.
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| Malta: |
Slovenia: |
Turkey: |
Tradeways Ltd
Mon. mikiel Axxopardi Street
Mosta,MST 05
Malta
00 35699497930
For product recall information, please
click here.
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Orbico D.O.O.
Verovskova Ulica 72
1000 LjubLjana
Slovania
phone: 00 386 1 5886 927
phone: 00 386 1 5886 921
For product recall information, please
click here.
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Mattel Oyuncakcilik Tic.Ltd.Sti.
Eski Uskudar Yolu, Erkut Sokak, Uner Plaza Kat:10
Icerenkoy
Istanbul
phone: 0 216 570 75 00
For product recall information, please
click here.
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| Slovakia: |
Kosovo: |
Egypt: |
Mattel Czech Republic s.r.o.
The Forum
Vaclavske nam. 19
Prague 1
CZECH REPUBLIC
For product recall information, please
click here.
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Mattel AEBE
2, Ellinikou Str.
167 77 Elliniko
GREECE
For product recall information, please
click here.
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Al Arab for Import&Trading
21 Anabeed El-Petrol Street,
Industrial Area Gisr El Suez
Behind Bavaria factory
El Nozha El Gedida
Cairo
Egypt
phone: 00 202 266 36 583
For product recall information, please
click here.
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| Ukraine: |
Kenya: |
South Africa: |
Toydico Ukraine
1 Vysvolyteliv Ave.
Kiev 02125
Ukraine
00 971 4 2699 960
For product recall information, please
click here.
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Nairobi Toys House Ltd.
P.o. box 30094
Kenya
phone: 00 254 20 71 22 356
phone: 00 254 20 71 20 801
For product recall information, please
click here.
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Just Fun Toys
Unit no.5.4 Old Mutual Industrial Park
Fortune Street
City Deep
Johannesburg
SOUTH AFRICA
00 27114053300
For product recall information, please
click here.
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| Angola: |
Albania: |
Indonesia: |
Karibinca
Rue Serqueira Lukoki
N 101-104
Luanda
Republica de Angola
00 351 218 437 102
(general 100)
For product recall information, please
click here.
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Mattel AEBE
2, Ellinikou Str.
167 77 Elliniko
GREECE
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email: customerservice.id@mattel.com
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| Mattel EEMEA (Eastern Europ,
Middle East & Africa) Gondel 1: |
Japan |
Chile: |
1186 MJ Amstelveen
The Netherlands
0031 20 50 30 503
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+81-3-5807-2040
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Mattel Chile, S.A.,
Avenida Américo Vespucio 501-B,
Quilicura, Santiago
Phone: 1230-020-6213
Email: servicio.clientes@mattel.com
Website:www.mattel.cl
For product recall information, please
click here.
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| Guatemala: |
Colombia: |
Costa Rica: |
502-23535426
Email: servicio.clientes@mattel.com
For product recall information, please
click here.
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Mattel Colombia, S.A.
Calle 123, No. 7-07, Piso 5,
Bogotá
Call Center:
In Bogotá: 1 646-1630
Outside Bogotá: 01800-710-2069
Email: servicio.clientes@mattel.com
For product recall information, please
click here.
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Phone: 506-2956815
Email: servicio.clientes@mattel.com
For product recall information, please
click here.
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| Dominican Republic: |
Ecuador: |
El Salvador: |
Email: servicio.clientes@mattel.com
For product recall information, please
click here.
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Email: servicio.clientes@mattel.com
For product recall information, please
click here.
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Email: servicio.clientes@mattel.com
For product recall information, please
click here.
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| Honduras: |
Nicaragua: |
Panama: |
Email: servicio.clientes@mattel.com
For product recall information, please
click here.
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Email: servicio.clientes@mattel.com
For product recall information, please
click here.
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Email: servicio.clientes@mattel.com
For product recall information, please
click here.
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| Peru: |
Venezuela: |
Puerto Rico: |
0800-54744
Email: servicio.clientes@mattel.com
For product recall information, please
click here.
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Mattel de Venezuela, C.A.,
Ave. Mara, C.C. Macaracuay Plaza,
Torre B, Piso 8, Colinas de la California,
Caracas 107
Phone: 0-800-100-9123
Email: servicio.clientes@mattel.com
For product recall information, please
click here.
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1-787-6226700
servicio.clientes@mattel.com
For product recall information, please
click here.
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