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English - Retain this address for future reference.
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US and Canadian Consumers should visit us online at: Mattel Consumer Relations Answer Center
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| UK consumers should visit us online at: Mattel Consumer Relations Answer Centre |
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| Canada: |
United Kingdom: |
Australia: |
Mattel Canada Inc.
Mississauga, Ontario L5R 3W2
1-800-524-8697
service.mattel.com
For product recall information, please
click here.
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Mattel U.K. Ltd.,
Vanwall Business Park,
Maidenhead SL6 4UB.
Helpline 01628500303
service.mattel.com/uk
For product recall information, please
click here.
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Mattel Australia Pty., Ltd.
Richmond, Victoria, 3121
Consumer Advisory Service
1300 135 312
M-F 8am - 5:00pm, EST.
infoaust@mattel.com
For product recall information, please
click here.
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| China: |
Republic of Ireland: |
New Zealand: |
Mattel East Asia Ltd. - Shanghai Rep Office
Rm 2202-2203, 22/F,
Ascendas Plaza, 333 Tian Yao Qiao Road,
Shanghai 200030, P.R.C.
Tel: (8621) 6121-3737
Fax: (8621) 6121-3755
Main contact:Sun, Jessie
Direct: (8621) 6121-3749
M: (86) 136-0193-7850
www.infoasia-mattel.com
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Mattel U.K. Ltd.,
Vanwall Business Park,
Maidenhead SL6 4UB.
Helpline 01628500303
service.mattel.com/uk
For product recall information, please
click here.
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Mattel Australia Pty., Ltd.
Richmond, Victoria, 3121
Consumer Advisory Service
0800 174 063
M-F 10am - 7:00pm, Australia EST.
For product recall information, please
click here.
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| India: |
Korea: |
Malaysia: |
Mattel Toys (India) Pvt. Ltd.
Phoenix House, B-Wing, 4th Floor,
462, Senapati Bapat Marg,
Lower Parel, Mumbai - 400 013
Tel: 1-800-2090102
Fax: +912266613900
email: service.india@mattel.com
For product recall information, please
click here.
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Mattel Korea Service Ltd.
6/F, Global Building,
634-5 Sinsadong,
Gangnamgu,
South Korea(135-895)
Main Line: (822) 6230-6400
Fax: (822) 6230-6420
www.infoasia-mattel.com
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Mattel Southeast Asia Pte Ltd. (Malaysia)
Lot 13.5, 13/F,
Menara Lien Hoe,
Persiaran Tropicana Golf Resort,
47410 Petaling Jaya, Malaysia.
Tel: (603) 7880-3817
Fax: (603) 7880-3867
Main contact: Devi, Kasturi Extn: 1201
www.infoasia-mattel.com
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| Hong Kong: |
Singapore: |
Taiwan: |
Mattel East Asia Ltd.
11/F, South Tower,
World Finance Centre,
Harbour City,
17, Canton Road,
T.S.T., Kowloon,
Hong Kong.
Main Line: (852) 3185-6500
Fax: (852) 3185-6505
www.infoasia-mattel.com
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Emway Singapore Pte Ltd.
Tel: (65) 6264-4206
Fax: (65) 6266-4326
www.infoasia-mattel.com
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Mattel Taiwan Corporation
9F, No. 188,
Nan King East Road,
Sec. 5, Taipei, Taiwan.
Tel: (886) 2 2767-0068
Fax: (886) 2 2767-1508
www.infoasia-mattel.com
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| Philippines: |
Vietnam: |
Thailand: |
Ban Kee Trading
No.6, RestHaven St.,
San Fransciso, Del Monte
Quezon City, Metro Manila,
Philippines 1105
Tel: 632-3719978
www.infoasia-mattel.com
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Phuong Nga Co. Ltd.,
348, Tu Lap St., Ward 4,
Tan Binh Dist., HCMC
Vietnam.
Tel: (84.8) 8115588
www.infoasia-mattel.com
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Wang Dek Toys Land Co.,Ltd.
63/4 Soi Yasoob 1 Viphavadirangsit Rd.,
Ladyao, Jatujak,Bangkok 10900
Tel : (662) 6176013
Consumer Enquiries:Ms Tutiya Techakasem(668)67968886
Trade Enquiries:Ms Varin Lertwirojkul(668)15820017
www.infoasia-mattel.com
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| Israel: |
Jordan: |
Macedonia |
Sakal Duty Free Ltd
2 Hashunit Street
Herzeliya 46555
Israel
00 972 3 768 07 57
00 972 (3) 768 07 58
For product recall information, please
click here.
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Homezone Co.
Kalouti Bldg, 1st floor
Wakalat Street Sweifieh
Amman
Jordan
phone: 00 962 6 586 2622
For product recall information, please
click here.
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Mattel AEBE
2, Ellinikou Str.
167 77 Elliniko
GREECE
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| Caribbean Islands: |
United Arab Emirates: |
Lebanon: |
1-954-364-1360
For product recall information, please
click here.
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Al Shula General Trading Co. L.L.C.
Office No.201, 2nd Floor,
Rashid Majid Quraiban's Buildings
128/2A, Al Muraqqabat, Salahuddin Street
P.O.Box 90675, Dubai U.A.E.
00 971 4 2699 960
For product recall information, please
click here.
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CMC International SARL
225 Foch Street
P.o. box 11-913
Central District
2060 Beirut
Lebanon
00 961-1-499022
00 961-1-480634
For product recall information, please
click here.
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| Saudi Arabia: |
Croatia: |
Estonia: |
Ali Zaid Al-Quraishi & Brothers (AQTC)
P.O. Box 1796 - Jeddah 21441
Saudi Arabia
++966 2 2563561
For product recall information, please
click here.
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Orvas Plus D.O.O.
Poslovnica Rijeka
Marinici bb, Viskovo 51216
Croatia
phone: 00 385 51 680 964
phone: 00 385 13 460 910
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AS Rimonne Baltic OU
Merivalja Tee 5 - 220 E
11911 Tallinn
Estonia
00 372 63 98 903
For product recall information, please
click here.
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| Bulgaria: |
Latvia: |
Lithuania: |
Mattel AEBE
2, Ellinikou Str.
167 77 Elliniko
GREECE
For product recall information, please
click here.
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Sia Rimonne Riga,
Smerla iela 3 , Riga , LV1006 . Latvia
t/fax.+ 37167790377
rimonne@telenet.lv
For product recall information, please
click here.
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Rimonne Baltic
Kumeliu str. 11-2,
Kaunas LT - 44281,
Lithuania;
phone: 00 370 689 74 366
Rosita@rimonne.eu
For product recall information, please
click here.
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| Bosnia and Herzegovina: |
Romania: |
Serbia and Montenegro: |
ORBICO D.O.O. SARAJEVO
LUZANSKO POLJE BR. 7.
71210 ILIDZA, SARAJEVO,
BOSNIA AND HERZEGOVINA
TEL +387 33 636 285
TEL +387 33 636 286
FAX +387 33 636 287
vesna.m@orbico.ba
For product recall information, please
click here.
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Omni Toys SRL
Str. I.G. Duca nr. 36
Otopeni, Ilfov
075100 Romania
phone: 00 40 21 3033 146
For product recall information, please
click here.
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Orbico D.O.O.
Dunavska 68
Viline Vode
11000 Beograd
SERBIA
phone: 00 381 11 27 62 927
For product recall information, please
click here.
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| Malta: |
Slovenia: |
Turkey: |
Tradeways Ltd
Mon. mikiel Axxopardi Street
Mosta,MST 05
Malta
00 35699497930
For product recall information, please
click here.
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Orbico D.O.O.
Verovskova Ulica 72
1000 LjubLjana
Slovania
phone: 00 386 1 5886 927
phone: 00 386 1 5886 921
For product recall information, please
click here.
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Mattel Oyuncakcilik Tic.Ltd.Sti.
Eski Uskudar Yolu, Erkut Sokak, Uner Plaza Kat:10
Icerenkoy
Istanbul
phone: 0 216 570 75 00
For product recall information, please
click here.
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| Slovakia: |
Kosovo: |
Egypt: |
Mattel Czech Republic s.r.o.
The Forum
Vaclavske nam. 19
Prague 1
CZECH REPUBLIC
For product recall information, please
click here.
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Mattel AEBE
2, Ellinikou Str.
167 77 Elliniko
GREECE
For product recall information, please
click here.
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Al Arab for Import&Trading
21 Anabeed El-Petrol Street,
Industrial Area Gisr El Suez
Behind Bavaria factory
El Nozha El Gedida
Cairo
Egypt
phone: 00 202 266 36 583
For product recall information, please
click here.
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| Ukraine: |
Kenya: |
South Africa: |
Toydico Ukraine
1 Vysvolyteliv Ave.
Kiev 02125
Ukraine
00 971 4 2699 960
For product recall information, please
click here.
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Nairobi Toys House Ltd.
P.o. box 30094
Kenya
phone: 00 254 20 71 22 356
phone: 00 254 20 71 20 801
For product recall information, please
click here.
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Just Fun Toys
Unit no.5.4 Old Mutual Industrial Park
Fortune Street
City Deep
Johannesburg
SOUTH AFRICA
00 27114053300
For product recall information, please
click here.
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| Angola: |
Albania: |
Indonesia: |
Karibinca
Rue Serqueira Lukoki
N 101-104
Luanda
Republica de Angola
00 351 218 437 102
(general 100)
For product recall information, please
click here.
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Mattel AEBE
2, Ellinikou Str.
167 77 Elliniko
GREECE
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PT Emway Globalindo
25th Fl., Ratu Plaza Office Tower
Jl Jend. Sudirman 9.
Jakarta 10270, Indonesia
Tel: 5711 333
email: ptemway@ptemway.com
www.infoasia-mattel.com
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| Mattel EEMEA (Eastern Europ, Middle East & Africa) Gondel 1: |
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1186 MJ Amstelveen
The Netherlands
0031 20 50 30 503
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