Mattel Global
Consumer Support
FAQ Sheets Icon

Frequently Asked Questions

Each DVD player will respond differently to your InteracTV controller. Some players will take longer to access the DVD then other players do. For the best results, please make sure that you press the button one time and then wait a few seconds for a reaction from your DVD player. If you do not get a reaction from your DVD player after a few seconds, try pressing the button again. Also, make sure you are pressing the buttons firmly.

InteracTV™ is a mark of Beep Telecommunications and Computing, L.L.C. Used under license.