Mattel Global
Consumer Support
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Frequently Asked Questions

If you are stuck in an activity after repeated attempts to remove and insert an activity card, please place the activity card back into the InteracTV controller and wait for the next activity to appear on the screen. When the next activity appears on the screen, remove the card from your InteracTV controller. The menu screen should now appear on the screen. If the menu screen does not appear on your screen you need to restart the InteracTV DVD. Press stop on your DVD player and then press play to restart the DVD.


InteracTV™ is a mark of Beep Telecommunications and Computing, L.L.C. Used under license.