Mattel Global
Consumer Support
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Frequently Asked Questions

If your DVD player is not responding to your Read With Me™ controller please try the following:

  •  Make sure you have setup Read With Me™ controller correctly. The quick setup sheet can be found at www.service.fisher-price.com and the latest list of codes can be found at www.service.fisher-price.com 
  •  Try moving your Read With Me™ controller closer to the TV. 
  •  Replace the batteries on your Read With Me™ controller. 
  •  Make sure your Read With Me™ controller is pointed directly at your DVD player. 
  •  Always be sure your hand and the activity card are not covering the red window on the front of the Read With Me™ controller when pressing a button to respond to an activity. 
  •  Make sure there are no large objects between your Read With Me™ controller and your DVD player. Large objects can block the signal between your controller and DVD player. 
  •  Double check that the 3-position memory switch on the underside of your Read With Me™ controller is in the proper position. Refer to your Read With Me™ User’s Manual for instructions on how to use the 3-position memory switch.