Our monitors should only be used with Fisher-Price wall adapters to ensure the safety of the monitor.
Adapters should only be replaced with an original Fisher-Price wall adapter. If you need to purchase an adapter, please visit us online by clicking here.
There is signal interference due to other baby monitors on the same channel or as a result of cordless phone use.
Change the channel switches on both transmitter and receiver to eliminate the source of interference.
Remember that both units must be on the same channel. If the problem persists, you may need to consider purchasing a monitor on a different frequency.
Analog monitors operate on one of 3 frequencies: 49MHz, 900MHz or 2.4GHz. They can have between 2 and 10 channels to choose from to minimize interference.
Digital monitors operate on one of 2 frequencies: 900MHz or 2.4GHz. They have no channels to choose from because they automatically scan for the clearest channel.
It is possible that the units simply need to be reset or paired.
1. Press the pairing button on the side of the receiver with a paperclip until the power button L.E.D. blinks and the range indicator turns on.
2. Press the pairing button on the back of the transmitter with a paperclip until the receiver range indicator turns off.
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