Mattel and Fisher-Price Consumer Relations Support Center

Mattel & Fisher-Price
Customer Service

Frequently Asked Questions

Your search returned 1 FAQ item.

My Fisher-Price, Mattel and Tyco product contains a button cell battery that is not removable. How do I dispose of the product/part?
Button cell batteries contain mercury and should be disposed of safely. Visit your nearest Household Hazardous Waste Facility by clicking on the link: www.earth911.com and follow these instructions.
- Type your postal code in the upper left hand box
- Click GO.
- Click on HOUSEHOLD HAZARDOUS WASTE under the heading LOCAL SERVICES.
- Click on MERCURY CONTAINING ITEMS, located in the first column of the Household Hazardous Waste box in the middle of the page
- Locate the nearest Household Hazardous Waste (HHW) Facility to take your Button Cell Battery (ies).
In order to receive a mailing label for the return of button cell batteries, please contact us toll free at 800-432-KIDS (800-432-5437).