Many issues with the Digital Arts and Crafts Studio can be resolved by changes or updates to the video driver, the DirectX® software or the display settings.
The issues that can be resolved by these updates and changes are:

• Installation issues
• Cursor issues
• Crashes and freezing
• Display errors such as the wrong colors, images disappearing, or blank screens

If you need assistance updating the video driver, DirectX® software and or changing display settings, we suggest the following link to Microsoft® for assistance.

http://support.microsoft.com/kb/263039

The Microsoft web page provides comprehensive troubleshooting for all of the issues above. If this information does not resolve the issue please contact us.