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Frequently Asked Questions
Yes, the software is available for download.
When downloading software, please follow the on screen instructions.
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A step by step guide to downloading and installing the software for Windows® XP is available on our service website.
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A step by step guide to downloading and installing the software for Windows® Vista™ is available on our service website.
The FP3® Player software requires a Serial Number. If you have lost the envelope with the Serial Number, please call Consumer Relations. Click the Contact Us button for our contact information and hours.