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Frequently Asked Questions

The following steps will assist you in downloading an instructional video, which will walk you through aligning the Barbie® Doll’d Up Nails™ digital nail printer (written instructions can be found below):

  • Download the video
  • Click Save
  • Save File to your Desktop
  • When the download completes click Open
  • Extract the video to your Desktop
  • Locate the file on your Desktop and Double-Click on the video file to watch

Camera Alignment Instructions

  • Launch the software
  • The camera settings window will appear
  • Insert the alignment card
  • The bars above and to the left of the camera window adjust the pink oval to align with the printer alignment card
  • The bar to right of the camera window adjusts the zoom
  • The Brightness and Contrast can be adjusted by the bars at the top of the camera settings window
  • Click Save
  • Click OK

Printer Alignment Instructions

  • Click the printer button located near the alignment adjustment bar
  • A vertical red line will print alignment card
    • If the line is directly in the center, the printer is properly aligned
      • Click Save
      • Click Ok
    • If the line is right of center, move the scroll bar to the left; if the line is left of center, move the scroll bar to the right
      • Click the printer icon to test again
      • Repeat process until the line is centered