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Frequently Asked Questions

The file size of the updated software can be as large as 90MB.  It may take more then 30 minutes using a high speed (cable or DSL) internet connection, or several hours for a dial-up internet connection.

If you would prefer a CD-ROM with updated software, please contact Fisher-Price® Consumer Relations at 1-888-892-6123.  You will be sent a free CD-ROM with updated iXL™ Computer Software.