If the iXL™ handheld device power will not turn on, check the following:

• Make sure you have new batteries installed.
• Clean the battery compartment with a dry cotton swab or cloth. Make sure the gold contacts do not have any dust on them.
• If you're using an SD card, make sure it is propery installed.
• Make sure the handheld is open all the way. If the hinge switch is closed it can turn the handheld power off.