Mattel Global
Consumer Support
FAQ Sheets Icon

Frequently Asked Questions

iXL™ Computer Software includes a recently added feature that will find compatible files added within the last three months. To use this feature:

 

·          Launch iXL™ Computer Software

·          Click on the My Library tab

·          Click on the Audio tab

·          Click on the Import Recent Downloads link

·          Locate new files to import into iXL™ Computer Software

 

If you still cannot find the file, you may not have downloaded the file at the time of purchase. Go back to the site of purchase and download the purchased file.