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You will need a powered USB port from a computer, laptop or USB charger.
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2.4 GHz.
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To fully charge, the hoverboard should be to be plugged in for about 90 to 120 minutes. To charge, please reference instruction sheets or demo video on YouTube.
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Yes; maximum of 6 at the same time.
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Turn on hoverboard and place it on a flat surface, and then controller to the ON position. Wait for the beep. Once the green light is on, the controller will stop flashing and the devices are paired.
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No. Barbie is attached to the hoverboard.
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Fully charged, the Star Light Adventure Galaxy Barbie® Doll & Flying Cat will fly for about 20 minutes.
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Turn off both devices and repeat pairing steps. Reference the instruction sheets provided in the package.
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Before playing with the Star Light Adventure Galaxy Barbie® Doll & Flying Cat, be sure to keep hair pulled back and out of your face to avoid it getting caught in propellers.
If you hair gets caught in the propellers, release the button immediately to turn the toy off. Take the propeller off to see if the hair can be slipped off the rotor or unwound more easily.
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No. Please reach out to Mattel Consumer Services for replacement propellers.
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If the fireplace wall is not pushed in far enough the TV will work but the fireplace will not. If it is pushed too far into the wall the TV will not pop-up.
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The remote should last for hours of play if it is turned off properly after play each time.
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If the fireplace wall is not pushed in far enough the TV will work but the fireplace will not. If it is pushed too far into the wall the TV will not pop up.
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To activate your Barbie® RC Train and Ride™ Horse, Press and hold the button on its forehead until the horse takes a step. Press the button again to make the horse walk. If the horse is not played with for a few minutes, it will go into a sleep mode. Simply press and hold the button on the horse’s forehead until it takes a step to wake it up.
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Fall 2016.
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Our server has been receiving a high volume of traffic due to the holiday, which caused some users to experience
service issues. Our engineers managed to identify and resolve many of these issues, but intermittent problems may
still exist as we continue to increase capacity.
If you're still experiencing issues, we recommend that you power cycle the Barbie Hello Dreamhouse by turning the
Dreamhouse off for 15 seconds and then powering it back on.
We are very sorry for the inconvenience this has caused you and your family, and appreciate your patience as we
get this resolved.
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The battery pack is located on the doll’s back. Remove the skirt and vest, bend the doll’s arms gently if needed. Unscrew the battery cover at the back with a Philips head screwdriver and replace. Be sure to dispose of batteries properly.
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