The product allows up to four device users in a single household. These devices may be installed on a single computer or many computers.
Please remember, the device requires the software, an account, a USB port and an Internet connection on the computer.
Each user needs to create an account and add the other users to their friends list. Remember, once a registration code is used to set up an account, the code cannot be re-used. For this reason we suggest that you write down the account name, password and registration code for each account and store them in a safe place.
Create accounts one by one, entering the User Name, Password, select the security question and enter an answer plus a registration code if any. You will need an active Internet connection to complete this process. Once connected, your account is registered. If you know the names of other accounts, you may add them to your friends list now.
Log off of the account and repeat the process to create addition accounts.
For Version 3.0 or higher users ONLY: If you have purchased a new device or restored the software on an older device, you may need to restore your Thomas & Friends Engine Activities packs. Here are instructions to help you:
1. Launch Device
2. Tap on Settings
3. Scroll to Apps Section
4. Click on Activities (with the Thomas Icon)
5. Slide the option for Restore Previous Purchases On The Next Launch to On
Try each of the codes listed under "ALL MODELS" for your DVD player's manufacturer until you find one that can work properly for all shapes on the test screen and both the skip ahead and skip back on the Read With Me™ controller.
We currently anticipate a download time of approx 2 minutes per update, and then about 1 minute for the installation. If a consumer is updating the game for the first time from the CD, it will require 2 updates, one to reach the registration screen level, and then one final update to the most current version of the game.
Depending upon the settings you have established for your child’s computer account, it may be difficult to download files from the internet. If that is the case, use an account that doesn’t have restrictions, such as the computer’s Administrator account.
If Bigfoot keeps falling over, make sure he is on solid ground (medium pile carpet or hard flooring). Not recommended for outdoor use.
Bigfoot has a Position Switch that can detect if he is not in the correct position (falls over) and will automatically reposition himself by standing.If the issue persists contact us for further assistance.
Yes, click the gear shaped icon in the main menu. Next, click the print icon. The program will display thumbnail images of the pages. Select a page you want to print and it will be displayed for printing, using your pdf program (like Adobe Acrobat). Make sure you have paper in printer. Print using the default setting to make sure page is printed at correct size. Each printed sheet will have 2 activity pages.
In swing mode, you may use your Swing to High Chair until the child becomes active and can climb out of the swing; 25 pounds maximum.
In high chair mode, you may use your Swing to High Chair in the upright position only by children capable of sitting up unassisted; 50 pounds maximum. Use the restraint system until your child is able to get in and out of the product unassisted (about 2 ½ years old).
The Run Time Error 1607 and 1628 are caused by the Installshield software used to install the Easy Link® Product. There is a full walk thru of the action needed to correct the problems in the “Common Errors” section of http://consumer.installshield.com/default.asp.
Open the Console Test Application found in the following location in the Start menu:
Digital Arts and Crafts Studio.
Please note, the Digital Arts and Crafts Studio has hundreds of different test points. The software will not indicate “PASS” or “Failed” until all are tested. To save time we suggest testing should start with the tool or option that was not working correctly.
For best results with the test tool, if the Digital Arts and Crafts Studio as “crashed” we advise you to unplug the Digital Arts and Crafts Studio and turn off the computer. With the power off, plug the Digital Arts and Crafts Studio back in and turn the power on again. This will give the test tool a fresh start.