If the Remote stops responding: Ma
- ke sure red LED on remote is lit when pressing a button. If red led is not lit, power is not on or batteries are dead.
- If any button on the remote is held down for a minute or more continuously- the remote will stop transmitting the signal after a minute. If the button is then released and pressed back down, the function will resume.
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If Bigfoot keeps falling over, make sure he is on solid ground (medium pile carpet or hard flooring). Not recommended for outdoor use.
Bigfoot has a Position Switch that can detect if he is not in the correct position (falls over) and will automatically reposition himself by standing. If the issue persists contact us for further assistance.
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Fisher-Price began working with the Fire Department of the City of New York (FDNY) last December to help them spread fire safety messages to children around NYC. We produced a special FDNY Billy Blazes Firefighter figure with a portion of the proceeds going to the FDNY. However, following the tragic events of September 11, we decided, along with TRU, that ALL proceeds from the sale of this special Rescue Hero Figure will go to the FDNY. We estimate that by donating all proceeds, more than $500,000.00 will be given directly to the FDNY by Fisher-Price.
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Bigfoot’s battery should be charged for 4 hours. Charging Instructions:
- The LED light on the charger will remain red for 4 continuous hours after being plugged in.
- After 4 hours the LED will turn green.
Please Note: If the charger is unplugged after this time and plugged back in, the LED will turn red again for 4 hours even though the battery is fully charged. The LED is not an indicator as to whether the battery is fully charged.
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If your child is afraid of the product, try the following suggestion:
- Remove thebatteriesfor some time to give the child time to get acclimated to Bigfoot.
- Put product away for some time - and try introducing the toy again when the child is a bit older.
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All Bigfoots use the same signal. You can not operate 2 different Bigfoots at once. They will both be controlled by the same remote.
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We stock Imaginext figures and parts that are available for purchase here.
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If Bigfoot stops working, check the following
- Motor Stall – Was there any audible beeps from Bigfoot before he shut down: If audible beeps came from Bigfoot, a motor has stalled.
- 1-Beep = arm motors stall
- 2-Beeps = leg motor stall
- 3-Beeps = head motor stall
To Fix the Motor stall:
- Remove any obstruction from Bigfoot’s path.
- Turn the product off and then back on to restart the product.
- If this stall condition continues to happen when no obstruction is present, there is a malfunction with Bigfoot. Please contact Consumer Relations.
- Low Battery - Did Bigfoot say ‘Low battery’ before he stopped.
- If the battery is low, Bigfoot will say ‘low battery’, and the battery pack needs to be charged.
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Rotate Bigfoots elbow towards the back of the body for the thumb to latch onto the ball. Do not pull the hand down or forward to give Bigfoot the ball. Once the ball is placed in Bigfoot’s hand correctly, press the ball button on the remote.
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Bigfoot’s battery will last for about 30 minutes to an hour of continuous play.
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While the Robotz figures will fit into the Voice Tch and Mission Select products they will not participate in any electronic interaction, sound effects or identification.
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Aiden Assist is the name of the Rescue Heroe in a wheel chair.
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We'd like to let you know that there have been some design changes made to the Imaginext® DC Super Friends™ Batcave. The gray door located on the front upper portion of the Imaginext® DC Super Friends™ Batcave and telescope base was removed from the product and a rounded end has been added to the telescope. The rounded end will fit into one of the two hex fittings that have been added to the purple platform.
In order to lower the telescope in the elevator, you will need to put the ball on the bottom of the telescope into the raised hexagon opening and have the telescope facing forward. Tip it back and the elevator will now lower.
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Bigfoot needs to finish a sequence before starting a new sequence. If a sequence is interrupted, Bigfoot will say ‘hey’ or ‘huh’. Wait until the sequence is complete and then try hitting a command again.
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The part may be found under the main deck or orange base of the product. Please look carefully in both places.
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