If the USB cord pulls out of the player or computer while you are transferring files, the transfer will be interrupted. After reconnecting your Kid-Tough FP3® Player, you will need to transfer the files again.
The playset may be assembled incorrectly. Please follow these instructions:
Carefully pull the circular track from the product.
Assure the product is ON.
Flip over the circular track and locate the small, white nub (looks similar to the tip of a pen).
Looking at the track portion to which the nub meets, find the button the nub depresses. NOTE: This button functions the top portion of product. It is integral that the nub meet this button. Please test by pressing a pen point into the button.
Once you have ensured button works properly, reassemble track making certain the section with the nub is the third and final section where you apply pressure and hear it snap into place.
The new iPad Air and iPad Mini Retina are not compatible with the Barbie Digital Makeover app.
There is a known issue with iPad Air and iPad Mini Retina devices that is preventing the Barbie Digital Makeover App from functioning properly. We are aware of this issue and we are doing our best to resolve the situation and we will update the app as soon as a fix is available. We do not have a timeframe as to when it will be updated.
The product is compatible with iPad 2, iPad (3rd Generation), iPad (4th Generation) and iPad mini.
iPad is a trademark of Apple Inc., registered in the U.S. and other countries.
You control the camera with your computer. In order to use the camera, you need to install the complete game (follow the registration and update process) and then access the camera functions in the main menu setting area. Click on the Gear shaped icon and then select the Photo Library button. You can then take pictures of yourself (flip up the camera head) or capture images on the platform (arm camera at the platform). Follow the onscreen instructions.
No, trial accounts cannot be extended beyond the 90 days. Trial accounts can be converted to registered accounts by purchasing a device and using the new registration code included.
If you are using a trial account, you may create a new account near the end of the trial period. The new account name should be shared with your friends, so that they may add your new account to their friends list. The original account will lock after the 90 period and after 6 months the locked account will be deleted.
Check your USB connection. An initial, web-update is required to enable the camera functions. The camera does not have any switches (it is controlled in game) or batteries (it is powered from the USB connection).
Carefully check the packaging of the playset. This piece is packaged in the same bag along with the top and bottom jaw pieces. It is wrapped in paper and then in bubble wrap. It resembles a white tongue depressor, rolled in bubble wrap.