You may need to replace the batteries in the handheld device. If the iXL™ handheld device still doesn't respond, the touch screen and stylus may need to be re-calibrated. Insert the tip of the stylus into the larger hole on the back of the handheld device. Then follow the on-screen directions.
If the software title does not appear on the handheld device, check the following:
During the software title installation process, you will be prompted to install iXL™Computer Software before installing the software title. After this installation is complete install the software title.
You may not have properly installed the software. Uninstall and then reinstall the software title.
You may have run out of storage space. Delete some content on the handheld device (using iXL™Computer Software) or install an SD card (sold separately) to increase space.
You may not have transferred the software properly. Please be sure you use only iXL™ Computer Software to transfer content to the handheld device. Also, handheld device power must be on and the handheld device must be open during the transfer process.
If someone isn’t being nice, click her character and select “block.” This will keep her from sending you messages (you won’t be able to send her anything, either). To unblock someone, click her character and select “unblock.” Or click the “friends online” box and click “unblock” next to her screen name. But make sure you talk to your parents first before unblocking a user!
The file size of the updated software can be as large as 90MB. It may take more then 30 minutes using a high speed (cable or DSL) internet connection, or several hours for a dial-up internet connection.
If you would prefer a CD-ROM with updated software, please contact Fisher-Price® Consumer Relations at 1-888-892-6123. You will be sent a free CD-ROM with updated iXL™ Computer Software.
Exposure to prolonged periods of cold temperatures may affect images on the iXL™ touch screen. This is a temporary condition and will change once the handheld device returns to normal, room temperature.
You need to fine tune the spray nozzle by turning the adjustment nozzle all the way to the negative side (-). Then while holding the trigger down, slowly adjust the nozzle toward the positive side (+) until you get a nice even spray. You should also make sure that the pen is fully inserted by pushing it all the way into the slot on the spray gun until you hear/feel it click.
After you’ve airbrushed your car, lower the turntable into the drying chamber by turning the handle on the far right counterclockwise toward the ground. Rotate the knob outside the chamber all the way to the rightmost setting to turn the fan on. Air will blow inside the drying chamber and dry off your car!