Check all the connections to make sure they’re tight. Also make sure the Barbie Girl™ USB connector is popped all the way out of the device. If it is, plug it firmly into the docking station. Then be sure to plug the USB cable firmly into a USB port on your computer.
If the device is still not recognized, plug the docking station into a different USB port. Remember…the Barbie Girl™ device software only works on a PC computer. Your Barbie Girl™ is not Mac compatible. Ask a grownup for help if you need it!
Software needs to be updated. For software updates, register your product using the software code appearing on the back of the interactive booklet. Follow the instructions on-screen to check for updates. Make sure your video driver is up-to-date. (Check your computer or hardware manufacturer’s website for driver updates.) Confirm your computer meets minimum system requirements and your internet connection is OK.
Your username and password protect your identity online. So be sure you don’t share it with anyone except your parents. As long as you keep that info private, no one can access your Best Friends or any items you’ve bought with B Bucks®. And no one can use your code to register another device because the code is tied to your account and can only be used once.
Fold the wings in half.The purple wings with details (with lines) should face the front.(Clicking noise will be heard to indicate that the wings are properly folded).
When placing wings on doll, turn the doll so that the back of the doll is facing you. Snap the bigger clasp with flower pattern on the top while the smaller clasp snaps to the bottom. (Clicking noise will indicate it is snapped on correctly).
If done correctly, the top clasp will be right next to the flower borders (see Back Wings Image).
If wings are snapped on correctly and the wings do not open, then move arms slightly forward (see “Slightly forward Arm” pictures).