B Bucks® are the “money” you can earn as a registered user on BarbieGirls.com. You get B Bucks® when you play games, watch shows in B Cinemas™, design your online character for the first time, and enter special codes V.I.P. members can spend B Bucks® at the online stores in the mall to buy fashions, accessories, furniture, and more for their online characters. The more B Bucks® you earn, the more you can spend as a V.I.P. member! You can go to My B Bucks® to find out how you’ve earned and spent your online “money.”

All Barbie Girls® users can earn B Bucks®, but only V.I.P. members and Barbie Girl™ device owners can spend them. Click on the map to see all the fabulous stores in the Barbie Girls® world. V.I.P. members and device owners can buy fashions, furniture, accessories, and more with the B Bucks® they’ve earned!

To look up your password you can answer the secret question when logging in. If you do not remember your user name you will need to contact Radica at 1-800-803-9631 with your registration number.

If you’re a V.I.P. member, or if you’ve registered your Barbie Girl™ device online, you can adopt a virtual pet for free at B Posh Pets™. You can also adopt special online pets by entering the code that comes with specially marked Deco Packs for your Barbie Girl™ device!

You must have your friends screen name and they must have yours in each others friends list to be able to see each other and chat.

Barbie Girls® V.I.P. members can adopt one virtual pet at a time. If you would like to exchange your current pet for a new one, go to B Posh Pets™. Your virtual pet lives in your room on a specially-marked pink square, and you can only have one online pet in your room at a time. You can move the square around your room by clicking “move” and dragging the square to a new place. You can also display one pet bed and one pet accessory for your virtual pet in your room.  If you want to change your pet bed or pet accessory, put your current item into your closet, then add a new pet bed or accessory to your room.

No. After you register your Barbie Girl™ device, you can access your account from any computer using your screen name and password.

Make sure batteries are fresh and installed the correct way.  Use alkaline batteries.  Make sure wrist controllers on the correct wrist and facing the correct direction. The Barbie™ In The 12 Dancing Princess Interactive Princess Genevieve™ is programmed to remember 5 moves the child has made so if the child moves very fast it will take a few seconds for the Barbie™ In The 12 Dancing Princess Interactive Princess Genevieve™ to catch up with the previous movements. The Barbie™ In The 12 Dancing Princess Interactive Princess Genevieve™ has variable speeds but will never move as fast as a child.

The objective of the Rainbow Adventure™ Elina™ and DVD Game is to collect the jewels to save the Crystal Palace.

If your Girl Tech® Stylin’ Studio™ unit or camera is not responding please try the following;

• Open My Computer (Windows™ Vista – open Computer).
• Verify the USB Video Device appears under Scanners and Cameras.
• If you see 2 Devices (left or right image) check that the camera is your computers default camera.
• Click Start and select All Programs.
• Select Accessories.
• Select Camera and choose Scanner Wizard.
• Double click USB Video Device.
• Walk through the wizard, take an image and click Finish.

If the problem persists try and update your drivers.

• Right-Click My Computer (Vista – Right-Click Computer).
• Select Properties.
• Click on Windows™ XP click the Hardware tab then Device Manger.  On Windows™ Vista click Device Manager.
• Click the (+) next to Human Interface Devices.
• The Stylin’ Studio™ will show as HID-compliant device.
• Right-click HID-compliant device and select scan for changes.
• If unable to scan for changes the consumer is not the Administrator.
• If HID-compliant device is not listed change USB ports.
• If unsuccessful please replace the product.
• If the product has been replaced, this is an irresolvable compatibility issue.
• The computer may prompt a restart.
• After the restart test the software and take a picture.

If this does not work, try a Camera Check.

• Click Start and select All Programs.
• Select Accessories.
• Select Camera and choose Scanner Wizard.
• Double click USB Video Device.
• Walk through the wizard, take an image and click Finish.

If the problem is not resolved or you did not see 2 devices in the first step, please contact us at 1-800-803-9631.

• Please be sure the cash register is correctly inserted into the cash register base. Click here for step-by-step instructions.
• This may be an indication of weak or dead batteries. Replace the batteries in the cash register with three new alkaline batteries.

No. Each registered user gets one room and one character that can be customized. But you can change the look of your character and your room anytime! As a V.I.P. member, the more B Bucks® you earn, the more stuff you can buy to change the look of your room and your character.

Plug in the earbuds. Or, if the earbuds are already in, hold down the play button for 3 seconds. The light will turn on when the device is on.

No. Both units must be Pixter 2.0 to send and receive creations.

Download and install the Dora Links Software from www.doralinks.com. Once you've created a username and password, use your Explorer Girls code to unlock a game or activity.

His full name is Ken Carson and he was created in 1961.

If you have are using Version 2.0 or lower, please note that this version of Engine Activities will no longer be supported.

Uninstall and reinstall Adobe® Flash™ Player in Microsoft® Internet Explorer.  The Adobe® website provides an uninstaller tool to properly remove the current software and a new version download.

Make sure batteries are fresh and installed the correct way.  Use alkaline batteries.  Make sure ankle controller is on the child’s leg in the correct manner (outside/switch UP).  If leg moves opposite to what the child is doing – leg controller is on upside-down. Leg controller can be located on either leg of child but only one of Barbie™ In The 12 Dancing Princess Interactive Princess Genevieve™ s leg can move.

The Rainbow Adventure™ Elina™ and DVD Game DVD game has 3 mini-games within the big adventure. They are randomized so you’ll never know when they will appear.