The serving tray is the insert that snaps in and out of the main tray. The serving tray is top rack dishwasher safe (or use the bottom rack - without using the drying cycle). The main tray that comes with these models is not dishwasher safe.
If the software title does not appear on the handheld device, check the following:
During the software title installation process, you will be prompted to install iXL™Computer Software before installing the software title. After this installation is complete install the software title.
You may not have properly installed the software. Uninstall and then reinstall the software title.
You may have run out of storage space. Delete some content on the handheld device (using iXL™Computer Software) or install an SD card (sold separately) to increase space.
You may not have transferred the software properly. Please be sure you use only iXL™ Computer Software to transfer content to the handheld device. Also, handheld device power must be on and the handheld device must be open during the transfer process.
The file size of the updated software can be as large as 90MB. It may take more then 30 minutes using a high speed (cable or DSL) internet connection, or several hours for a dial-up internet connection.
If you would prefer a CD-ROM with updated software, please contact Fisher-Price® Consumer Relations at 1-888-892-6123. You will be sent a free CD-ROM with updated iXL™ Computer Software.
Some of the updates are large; if the Internet connection is lost during the update then the software may fail to download all of the required files. We recommend connecting the PC directly to the modem. Wireless is not suggested.
Some high chair pads now have Nano-Tex® technology to repel spills and stains. This advanced fabric enhancement is a durable transformation of the fabric fibers, to keep your high chair beautiful and new looking longer. Take a look at their website for more information on Nano-Tex®.
You can transfer as many games, pictures, and music files as can fit in the storage space on the iXL™ handheld device. You can the check the available space by connecting the handheld device to your computer (using the USB cable) and using the computer software. Simply go to the My Library section. Then look at the right side (My Handheld) of the screen to locate the memory guage.
Check all the connections to make sure they’re tight. Also make sure the Barbie Girl™ USB connector is popped all the way out of the device. If it is, plug it firmly into the docking station. Then be sure to plug the USB cable firmly into a USB port on your computer.
If the device is still not recognized, plug the docking station into a different USB port. Remember…the Barbie Girl™ device software only works on a PC computer. Your Barbie Girl™ is not Mac compatible. Ask a grownup for help if you need it!
If you want to race other HWRC members, you can join a public race hosted by a member or host your own race and set the race to PUBLIC. To host a private race that only your HWRC buddies can join set the race to PRIVATE.
You can also issue Beat That Challenges to HWRC memebers or accept a challenge issued to you.
If your music does not appear on the iXL™ handheld device, check the following:
You may have run out of storage space. Delete some content on the handheld device (using iXL™ Computer Software) or install an SD card (sold separately) to increase the storage space.
You may not have transferred songs properly. Please be sure you use only iXL™ Computer Software to transfer content to the handheld device. Also, handheld device power must be ON and the handheld device must be open during the transfer process.
The music file format is not correct. It must be MP3 or WMA format.