Try the following: ·Check to be sure that the computer/login has administrator privileges. ·Make sure your firewall or antivirus settings allow for file downloads. ·Consult the Help section of the download site.
You may need to replace the batteries in the handheld device. If the iXL™ handheld device still doesn't respond, the touch screen and stylus may need to be re-calibrated. Insert the tip of the stylus into the larger hole on the back of the handheld device. Then follow the on-screen directions.
The serving tray is the insert that snaps in and out of the main tray. The serving tray is top rack dishwasher safe (or use the bottom rack - without using the drying cycle). The main tray that comes with these models is not dishwasher safe.
Yes, but you will first need to load the music/audio files to the iXL™ Computer Software My Library. The file format can only be MP3 or WMA (Digital Rights Management free). Please refer to the site's program instructions for more information.
If your pictures do not appear on the handheld device, check the following:
You may have run out of storage space. Delete some content on the handheld device (using iXL™ Computer Software) or install an SD card (sold separately) to increase the storage space.
You may not have transferred pictures properly. Please be sure you use only iXL™ Computer Software to transfer content to the handheld device. Also, handheld device power must be ON and the handheld device must be open during the transfer process.
The photo file format is not correct. It must be JPEG (JPG).
After you have loaded the iXL™ computer software once, you can use it for any iXL™ handheld devices. Note, however, that you can only connect one handheld device to your computer at a time to transfer contect.
In order to have Secret B Chat™ with friends, you must become best friends on BarbieGirls.com. In order to become best friends, you must connect your Barbie Girl™ to each other’s computers and both receive parental approval to use that feature on the site. In the meantime, you can still have a B Chat™!
If the software title does not appear on the handheld device, check the following:
During the software title installation process, you will be prompted to install iXL™Computer Software before installing the software title. After this installation is complete install the software title.
You may not have properly installed the software. Uninstall and then reinstall the software title.
You may have run out of storage space. Delete some content on the handheld device (using iXL™Computer Software) or install an SD card (sold separately) to increase space.
You may not have transferred the software properly. Please be sure you use only iXL™ Computer Software to transfer content to the handheld device. Also, handheld device power must be on and the handheld device must be open during the transfer process.
Fold the wings in half.The purple wings with details (with lines) should face the front.(Clicking noise will be heard to indicate that the wings are properly folded).
When placing wings on doll, turn the doll so that the back of the doll is facing you. Snap the bigger clasp with flower pattern on the top while the smaller clasp snaps to the bottom. (Clicking noise will indicate it is snapped on correctly).
If done correctly, the top clasp will be right next to the flower borders (see Back Wings Image).
If wings are snapped on correctly and the wings do not open, then move arms slightly forward (see “Slightly forward Arm” pictures).