Open the Console Test Application found in the following location in the Start menu:
Digital Arts and Crafts Studio.
Please note, the Digital Arts and Crafts Studio has hundreds of different test points. The software will not indicate “PASS” or “Failed” until all are tested. To save time we suggest testing should start with the tool or option that was not working correctly.
For best results with the test tool, if the Digital Arts and Crafts Studio as “crashed” we advise you to unplug the Digital Arts and Crafts Studio and turn off the computer. With the power off, plug the Digital Arts and Crafts Studio back in and turn the power on again. This will give the test tool a fresh start.
The error appears after the Digital Arts and Craft Studio is being reinstalled and the MiniApp was not removed during the uninstall process. There may also be a corrupted installation that needs cleanup.
Uninstall the Digital Arts and Craft Studio, if the option exists in the Start Menu or Add/Remove programs.
Click Start then Run
Type %programfiles% into the dialog box.
Double-click the Fisher-Price folder.
If the folder does not exist, close the window and reinstall.
If the folder does exist, delete the DACS folder, close the window and then reinstall.
The file size of the updated software can be as large as 90MB. It may take more then 30 minutes using a high speed (cable or DSL) internet connection, or several hours for a dial-up internet connection.
If you would prefer a CD-ROM with updated software, please contact Fisher-Price® Consumer Relations at 1-888-892-6123. You will be sent a free CD-ROM with updated iXL™ Computer Software.