Assembly of a  Power Wheels® vehicle may take a couple hours, please be sure to set aside an hour to two hours for assembly.

Our chargers measure approximately 9 - 11 volts with a meter on an open circuit (charger not plugged into anything.) If you measure the voltage of the charger after it is connected to the battery, the reading may actually increase to 12 - 15 volts. A six volt charger measures approximately 6 - 8 volts depending on the capacity that still needs to be delivered to the battery.

Power Wheels vehicles can be wiped down with a soft, dry cloth. For a shiny finish, you can wipe the plastic parts with a non-wax furniture polish, applied to a soft-cloth. Do not use automotive wax. Do not use soap and water or spray the vehicle with a hose. Check all nuts, bolts, and their protective coverings regularly and tighten, as required. Check plastic parts on a regular basis for cracks or broken pieces.

The voltage for a 6 volt battery should be just under 7.5 volts per battery when the batteries are completely charged and still connected. As soon as the batteries are unplugged from the charger, the voltage will begin to drop. Within one hour, the voltage of each battery will be about 6.5 volts and remain there for a very long time. The 12 volt battery should read between 12.8 and 13.3 if the battery has been disconnected from the charger for more than an hour.

There over 350 Authorized Service Centers to sell you the proper replacement parts. The service centers have skilled personnel and use only genuine Power Wheels replacement parts. Click here for a service center near you.

Toddler vehicles are designed to be used on asphalt and other hard surfaces. They should only be used on level terrain.

There over 350 Authorized Service Centers to sell you the proper replacement parts. The service centers have skilled personnel and use only genuine Power Wheels replacement parts. Click here for a service center near you.

Plug the charger into a standard, working electrical outlet. If the power flow to the wall outlet is controlled by a switch, make sure the switch is "ON".

Traction bands have been designed for and are included for use on specific single seat Jeep models to improve traction.  The unauthorized use of traction bands on other Power Wheels® vehicles will void the product worranty and may pose both safety and reliability issues including decreased motor and/or gearbox life.

You can expect to get one to three hours of riding time, per charge. Riding time is affected by the riding surface, passenger weight, the charge of the batteries, whether the vehicle is used intermittently or continuously, the condition of the electrical switches and connectors, whether the vehicle is used in low or high speed and the temperature.

No, we do not recommend the use of any adapters to convert outlets. Batteries may not charge properly and adapters have not been tested to meet our stringent safety standards.

Do not place used batteries in your regular trash. Instead, return the battery to a federal or state approved lead-acid battery recycler. This may be a Power Wheels® Authorized Service Center or a local retailer of automotive batteries.

The surfaces of Power Wheels vehicles were not made to be painted.  Paint will not adhere well to the surface of the vehicle. Our vehicles have a polished finish, which would likely prohibit good adhesion. The flexing that a vehicle sees in normal operation can cause the paint to crack and flake off.

During snowy or rainy weather, the vehicle should be stored inside or under protective cover. Remember to charge the batteries at least once per month while your vehicle is not in regular use.

Advanced series vehicles can be used on grass, asphalt and other hard surfaces. They should be used on level terrain.

Preschool vehicles can be used on hard surfaces and on grass.

There are two benefits to registering a Power Wheels vehicle. Fisher-Price will attempt to notify known consumers if the product is possibly affected by a recall. Registering your product may allow us to attempt to reach you at this address should a recall occur involving your product. This notification is limited to that which may be provided according to our records of last known mailing address and subject to mail forwarding limitations imposed by postal service regulations. The registration card also registers your contact information and purchase date in our database for warranty purposes. Your vehicle has a one year warranty from the purchase date on your sales receipt (which we recommend you staple onto your owners manual and keep for future reference). Our Power Wheels registration card gives us the opportunity to record your product information and purchase date accurately, to provide expeditious service.

If your vehicle was originally equipped with a Green 6v 6amp Power Wheels® battery, a Connector Converter may be used to allow the use of a Red 6V 9.5 amp Power Wheels® battery. 

 

Connector Converters should not be used on any product purchased before October of 1998. 

 

If you have any questions or would like to obtain a Connector Converter, please have your product number with you and contact Consumer Relations at 1-800-432-5437.

We stock track pieces, power packs and cars that are compatible with the majority of our Hot Wheels Electric Racing sets and are available for purchase here. If the part you seek is not listed, please check with your local Hobby Shop for further assistance.

Medium 3M Command Mounting™ Refill Strips can be used to hang the Hot Wheels® Wall Track™ Playsets.