There over 350 Authorized Service Centers to sell you the proper replacement parts. The service centers have skilled personnel and use only genuine Power Wheels replacement parts. Click here for a service center near you.
Traction bands have been designed for and are included for use on specific single seat Jeep models to improve traction. The unauthorized use of traction bands on other Power Wheels® vehicles will void the product worranty and may pose both safety and reliability issues including decreased motor and/or gearbox life.
Do not place used batteries in your regular trash. Instead, return the battery to a federal or state approved lead-acid battery recycler. This may be a Power Wheels® Authorized Service Center or a local retailer of automotive batteries.
Battery life will vary depending on how you follow the Charging and Battery Care Instructions. It's also affected by the total number of hours the batteries are used. Average battery life is one to three years.
We stock track pieces, power packs and cars that are compatible with the majority of our Hot Wheels Electric Racing sets and are available for purchase here. If the part you seek is not listed, please check with your local Hobby Shop for further assistance.
In the last few years we have seen a tremendous increase in the number of people interested in collecting Hot Wheels cars.Among collectors, some cars are more popular than others, which can make them more difficult to find.As a manufacturer, Mattel does not operate a complete customer sales department so our products are sold primarily through retail stores.However, please check out www.hotwheelsshop.com for some collectible items being sold there.
If you hear “Error,” ask an adult to unplug Car Maker from the wall, wait ten seconds and then plug it back in to reset. Car Maker may automatically go into the cooling cycle. Do not unplug during this time. If you continue to hear “Error” after multiple resets, this may be an indication of a mechanical problem with the door switch; please contact Consumer Services via service.mattel.com for assistance.
DO NOT start injecting wax until Car Maker prompts you to “Please pull down handle.” If you start the injection before this, it can cause blockage in the mold. Blockage can be cleared using the included tool (see CLEANING section in the instruction sheet).
Yes, for best results, allow the wax to cool for a few minutes before opening the mold. Twist the mold slightly (as you would an ice cube tray) to break the wax free. You can also run the mold under cold water, which will help speed up the cooling process. If the car body is wet, be sure to dry it completely before applying labels. Remove car body from the mold within 10 minutes. If the body is left in the mold for any longer, the wax may begin to crack. Please see instructional video for more assistance.