First, ensure that the car is specifically meant for the Apptivity Hot Wheels game, and not a regular Hot Wheels car. You will be able to tell whether it is for Apptivity by looking for the contact points on the bottom of the car.
Ensure that the contact points are extended rather than retracted. There is a button on the bottom of the car that allows you to switch between traditional Hot Wheels car play (retracted) and Apptivity mode (extended).
Check the bottom of the car for debris, and wipe it with a clean, dry cloth.
Wipe your screen with a soft, dry cloth to ensure the best conductivity with the car.
Make sure you are holding the car in the right location in order for it to be recognized.
Hold it in the center and on the sides of the car while the tires are on the screen.
Make sure that you are not placing the car on the black or white frame around the iPad screen. You must keep the car only within the screen area.
Do not wear gloves or mittens since the car needs to come in contact with your fingertips.
For best results, make sure doll parts are clean and dry before installing in Monster Maker. If your design did not print completely, erase ink using the provided sponge. Add water and a little dish soap (not included) and rub with the sponge until the ink is removed. Dry the doll part thoroughly before putting it back in the Monster Maker.
We know a big concern with parents is the safety of playing with a physical toy on their iPad screen.Acknowledging this, we have developed our toys utilizing special screen-safe plastic that when kept clean and free of foreign debris will not scratch screen surfaces.
Check the bottom of the base for debris, and wipe it with a clean, dry cloth.
Wipe your screen with a soft, dry cloth to ensure the best conductivity with the figure.
Make sure you are holding the figure in the right location in order for it to be recognized.Hold it on the sides of the base where the black indented finger grips are. Do not wear gloves or mittens since the base needs to come in contact with your fingertips.
Make sure that you are not placing the figure on the black or white frame around the iPad screen. You must keep the figure only within the screen area.
The new iPad Air and iPad Mini Retina are not compatible with the Barbie Digital Makeover app.
There is a known issue with iPad Air and iPad Mini Retina devices that is preventing the Barbie Digital Makeover App from functioning properly. We are aware of this issue and we are doing our best to resolve the situation and we will update the app as soon as a fix is available. We do not have a timeframe as to when it will be updated.
The product is compatible with iPad 2, iPad (3rd Generation), iPad (4th Generation) and iPad mini.
iPad is a trademark of Apple Inc., registered in the U.S. and other countries.
The various colored icons are meant to direct you to the different hangars in the Hot Wheels Test Facility.The red diamond icon takes you to the Search and Destroy Hangar, the yellow triangle icon takes you to the Long Jump Hangar, and the blue circle icon takes you to the Race Hangar. The green tool icon will allow you to upgrade your vehicle in the workshop.
Hello Barbie™ may occasionally encounter issues sending and receiving conversations. The issues may be based on signal strength, roaming, or Internet congestion. Usually the issues are brief and Hello Barbie™ will resume operation quickly. This can also occur when Hello Barbie™ has been in connection mode for along time or has timed out after a long period of inactivity. Turning Hello Barbie™ off and on again will enable the doll to resume normal activity.
This may also happen if Hello Barbie™ loses its WiFi connection. Please take the following steps:
Close the Companion App
Go to your devise's WiFi settings
Reconnect to your WiFi network
In addition, you may get this message if Hello Barbie's batteries are low. If this is the case, please place Hello Barbie™ back on her charger.
You automatically earn one virtual object with each figure you use.In power play mode, you can look at the drop down menu where as you win against each opponent, you also earn their object.
Put the object down on the “+” icon to unlock it. Once you have unlocked it, you can access it during future Power Play modes.
Items in blue are available to use.Items in grey are objects that you have not earned/unlocked with the specific Apptivity WWE Rumblers figure you are using.Objects in orange are those that you have selected to use.
Touch the screen with your finger or push the action button to move forward.
If the game keeps freezing, try doing a hard reset.Click the home button on your iPad to get to the home screen. Then double-click the home button again. The multitasking bar will appear.Touch the thumbnail of the Apptivity game until it wiggles, and then touch the minus button.Then click the home button again, and restart the game by clicking the thumbnail for the game on your home screen.