To allow lots of girls to play in the Barbie Girls® world, we’ve created several copies of our stores and hangouts. For that reason, you and your friend might be in the same place at the same time but still not see each other. And remember, your friends need to have the same chat level as you do to play in the same Barbie Girls® world. The best way to connect with your friend is to visit her room. To do that, click the map and click “Rooms.” When you see her room name, click to enter!
There are lots of things you can do! You can block them, report them, or make them leave your room. And if you’re ever uncomfortable with something that happens online, don’t be afraid to talk to your parents and let them know. You can also let us know by reporting that user!
If someone isn’t being nice, click her character and select “block.” This will keep her from sending you messages (you won’t be able to send her anything, either). To unblock someone, click her character and select “unblock.” Or click the “friends online” box and click “unblock” next to her screen name. But make sure you talk to your parents first before unblocking a user!
Barbie Girl™ will still work as a digital music player. But if you want to access any of the special items on BarbieGirls.com or become Best Friends with another user, you will need to register your Barbie Girl™ using the Barbie Girl™ software.
Make sure batteries are in all the controllers and the base (check to make sure they are installed correctly). If still no luck, make sure post is well seated on the base and Barbie™ In The 12 Dancing Princess Interactive Princess Genevieve™ leg is well seated to post. If still no luck, make sure Barbie™ In The 12 Dancing Princess Interactive Princess Genevieve™ is turned on.
Do not place used batteries in your regular trash. Instead, return the battery to a federal or state approved lead-acid battery recycler. This may be a Power Wheels® Authorized Service Center or a local retailer of automotive batteries.