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Do not place used batteries in your regular trash. Instead, return the battery to a federal or state approved lead-acid battery recycler. This may be a Power Wheels® Authorized Service Center or a local retailer of automotive batteries.
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We have a network of over 350 Authorized Service Centers to help you with repairs and replacement parts. These Service Centers have skilled personnel and use only genuine Power Wheels replacement parts to fix your vehicle. Use our Service Center Locator to find a service center near you.
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We have a network of over 350 Authorized Service Centers to help you with repairs and replacement parts. These Service Centers have skilled personnel and use only genuine Power Wheels replacement parts to fix your vehicle. Use our Service Center Locator to find a service center near you.
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For any issue with the Power Wheels® 12V Quick Charger please follow this Flow Chart.
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Due to the technical nature of Power Wheels® products, some Power Wheels® parts may only be installed by our authorized service centers, therefore we’re unable to provide repair manuals or diagrams. Power Wheels® has independently owned and operated authorized service centers that carry replacement parts, batteries, and chargers in addition to repairing vehicles in or out of warranty. Our Service Center locator will assist you in finding one of our authorized service centers in your area as well as provide you website addresses for service centers that offer on-line shopping.
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The Power Wheels® 12V Quick Charger will not produce an output until it is plugged into a working Power Wheels® battery. The charger needs to detect a battery before it starts charging, so no voltage will be present when testing it with a volt meter.
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Battery life will vary depending on how you follow the Charging and Battery Care Instructions. It's also affected by the total number of hours the batteries are used. Average battery life is one to three years.
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Traction bands have been designed for and are included for use on specific single seat Jeep models to improve traction. The unauthorized use of traction bands on other Power Wheels® vehicles will void the product warranty and may pose both safety and reliability issues including decreased motor and/or gearbox life.
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Make sure you charge the battery for at least 18 hours (30 hours max) before operating your vehicle for the first time. Charge the battery for at least 14 hours after each use of the vehicle. *It is necessary to charge the battery immediately after use. It is damaging to the battery when it has been used and then sits without being charged. After a full charge the battery can sit up to two-three months when not in use.
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If your vehicle was originally equipped with a Green 6v 6amp Power Wheels® battery, a Connector Converter may be used to allow the use of a Red 6V 9.5 amp Power Wheels® battery.
Connector Converters should not be used on any product purchased before October of 1998.
If you have any questions or would like to obtain a Connector Converter, please have your product number with you and contact Consumer Relations at 1-800-432-5437.
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Yes, for best results, allow the wax to cool for a few minutes before opening the mold. Twist the mold slightly (as you would an ice cube tray) to break the wax free. You can also run the mold under cold water, which will help speed up the cooling process. If the car body is wet, be sure to dry it completely before applying labels. Remove car body from the mold within 10 minutes. If the body is left in the mold for any longer, the wax may begin to crack.
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In the last few years we have seen a tremendous increase in the number of people interested in collecting Hot Wheels cars. Among collectors, some cars are more popular than others, which can make them more difficult to find. As a manufacturer, Mattel does not operate a complete customer sales department so our products are sold primarily through retail stores. However, please check out www.hotwheelsshop.com for some collectible items being sold there.
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Touch the screen with your finger to move forward to the next page.
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If the game keeps freezing, try doing a hard reset.
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Click the home button on your iPad to get to the home screen.
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Then double-click the home button again. The multitasking bar will appear.
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Touch the thumbnail of the Apptivity game until it wiggles, and then touch the minus button.
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Then click the home button again, and restart the game by clicking the thumbnail for the game on your home screen.
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The Hot Wheels Car Maker Troubleshooting Guide will help with any questions that arise during the car making process.
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- If you have inserted different colored wax sticks next to each other, you may get some color blending (in which the wax from the two adjacent sticks mix when creating the car body).
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You should place the Apptivity Hot Wheels car on the screen in that location in order to play.
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Once Car Maker instructs you to pull the handle, you must immediately pull it all the way down in one continuous motion until you hear “Complete.” For best results, DO NOT pump handle when pulling it down and complete the injection within 2-3 seconds. If you do not pull it all the way down to complete the injection, Car Maker will keep repeating the phrase, “Please pull down handle.”
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From your iPad home screen, go to Settings, General, then Multitasking Gestures. Turn off Multitasking Gestures.
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Make sure that you do not press the car down on the iPad home button, as that will close the game.
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