Mattel Global
Consumer Support
United Kingdom and Republic of Ireland

We’re here for you!
Here at Mattel we welcome comments from our consumers. If your enquiry is regarding a fault on a product and you have a receipt or online proof of purchase for it please return it to the retailer for exchange or refund. We are currently receiving a high number of enquiries. We will be in touch with you within the next 14 days to address your enquiry and therefore please do not resend your enquiry. We would like to take this opportunity to thank you in advance for your patience in this matter.
Please use this form to tell us what we can do to help.
Fields marked ( *) are required
*Type of concern: 
Product Number or Description: 
(located on product or packaging)
*Daytime Telephone Number: 
*Nature of Enquiry: