Frequently Asked Questions
The file size of the updated software can be as large as 90MB. It may take more then 30 minutes using a high speed (cable or DSL) internet connection, or several hours for a dial-up internet connection.
If you would prefer a CD-ROM with updated software, please contact Fisher-Price® Consumer Relations at 1-888-892-6123. You will be sent a free CD-ROM with updated iXL™ Computer Software.