Mattel and Fisher-Price Customer Center

Mattel & Fisher-Price
Customer Service

Find a Retailer

Product has Frequently Asked Questions

Product has Instruction Sheets

Product has Animated Instructions

Replacement Parts available

Product may have been affected by a recall or safety alert

Product has System Requirements

Product has software downloads

Fisher-Price® My First Thomas & Friends™ Stack & Nest Thomas - (FKM92)	Fisher-Price® My First Thomas & Friends™ Thomas Smart Phone - (BCX74)	Fisher-Price® My First Thomas & Friends™ Count With Me Thomas - (FKN02)	Percy at McColl's Farm - (V8343)	Fisher-Price® My First Thomas & Friends™ Push Along Thomas - (CGT38)
Fisher-Price® My First Thomas & Friends™ Pullback Puffer Percy - (DGL02)	My First Thomas & Friends™ Rattle Roller James - (FGB49)	Fisher-Price® My First Thomas & Friends™ Railway Pals™ Destination Discovery™ - (FFY44)	Discover Junction™ Tidmouth Sheds - (V4655)	Fisher-Price® My First Thomas & Friends™ James Bath Squirter - (CKJ34)
Fisher-Price® My First Thomas & Friends™ Edward Rail Rumbler - (DGL08)	Thomas & Friends™ Preschool Talking Thomas - (T0918)	Fisher-Price® My First Thomas & Friends™ Push Along Percy - (CGT39)	Diesel - (V8344)	Salty - (V8346)
Fisher-Price® My First Thomas & Friends™ Track Projector Thomas - (DGL04)	ABC Thomas - (V1685)	Fisher-Price® My First Thomas & Friends™ Henry Rail Rumbler - (DGL09)	Thomas & Friends™ Preschool Talking Toby - (T0919)	Fisher-Price® My First Thomas & Friends™ Push Along Diesel - (CGT40)
Thomas with Annie & Clarabel - (T9068)	Fisher-Price® My First Thomas & Friends™ Thomas’ Ironworks Delivery - (CDP65)	Fisher-Price® My First Thomas & Friends™ Push Along Gordon - (CDN25)	Fisher-Price® My First Thomas & Friends™ On-the-Go Train Set - (GFD81)	My First Thomas & Friends™ Rattle Roller Thomas - (FGB47)
Fisher-Price® My First Thomas & Friends™ Railway Pals™ Rescue Tower - (FFY42)	James - (V4661)	Fisher-Price® My First Thomas & Friends™ Roll & Spin Rescue Train - (FKM91)	Thomas - (V4659)	Percy's Farm Delivery - (W3547)
Fisher-Price® My First Thomas & Friends™ Gordon Rail Rumbler - (DGL10)	Fisher-Price® Thomas & Friends™ Thomas & Cranky's Cargo Adventure - (CLL52)	Bounce & Ride Musical Thomas - (V0539)	Fisher-Price® My First Thomas & Friends™ Percy Rail Rumbler - (DGL12)	Thomas & Friends™ Preschool Light-Up Talking Thomas - (R9251)
Percy - (V2213)	Thomas & Friends™ Preschool Shake 'n Go Percy - (T4268)	Thomas & Friends™ Preschool Shake 'n Go Thomas - (T4267)	Fisher-Price® My First Thomas & Friends™ Railway Pals™ Track Pack - (FRF53)	Fisher-Price® My First Thomas & Friends™ Push Along Harold - (CGT41)
BATH BUDDIES - (Y3061)	Fisher-Price® My First Thomas & Friends™ Fun Flip Thomas - (DTP10)	Fisher-Price® My First Thomas & Friends™ Thomas Bath Crayons - (DGL05)	Fisher-Price® Thomas & Friends™ Push & Spin Thomas & Harold - (X0630)	Fisher-Price® My First Thomas & Friends™ Railway Pals™ Percy - (FFY27)
James Visits the Farm - (V2200)	Fisher-Price® My First Thomas & Friends™ Push Along Thomas - (FFY20)	Fisher-Price® My First Thomas & Friends™ Twisting Tower Tracks - (BCX81)	Toby - (V8345)	Fisher-Price® My First Thomas & Friends™ Push Along James - (CDN26)
Fisher-Price® My First Thomas & Friends™ Pullback Puffer James - (DGL01)	Fisher-Price® My First Thomas & Friends™ Engine Match Express - (DLG46)	My First Thomas & Friends™ Rattle Roller Percy - (FGB48)	Fisher-Price® My First Thomas & Friends™ Railway Pals™ Mountain Adventure - (FFY43)	Fisher-Price® My First Thomas & Friends™ Thomas Rail Rumbler - (DGL07)
James - (V2214)	Fisher-Price® My First Thomas & Friends™ Thomas Activity Train - (CDM25)	All Around Sodor with Thomas - (Y9914)	Thomas Remote Control - (Y3766)	Fisher-Price® My First Thomas & Friends™ Rolling Melodies Thomas - (DGL15)
Percy - (V4660)	Fisher-Price® My First Thomas & Friends™ Motion Control Thomas - (CHD15)	Thomas & Friends™ Preschool Follow Me Thomas - (R9255)	Celebration Thomas - (W3546)	Easy Go R/C Thomas - (R9638)
Fisher-Price® My First Thomas & Friends™ James Rail Rumbler - (DGL11)	Thomas & Friends™ Preschool Thomas Phone - (R9254)	Fisher-Price® My First Thomas & Friends™ Railway Pals™ Thomas - (FFY26)	Thomas & Friends™ Preschool Light-Up Talking Percy - (R9252)	Fisher-Price® My First Thomas & Friends™ Motion Control Thomas - (BCX73)
Thomas See 'n Say - (R9846)	Fisher-Price® My First Thomas & Friends™ Push Along Toby - (DGK98)	Fisher-Price® My First Thomas & Friends™ Pullback Puffer Thomas - (DGL00)	Rev 'n Light Up Thomas - (Y3051)	Fisher-Price® My First Thomas & Friends™ Float & Go Thomas - (DGL17)
Fisher-Price® My First Thomas & Friends™ Railway Pals™ Rosie - (FFY32)	Thomas & Friends™ Preschool Bathtub Squirters - (R9035)	Fisher-Price® My First Thomas & Friends™ Rail Rollers™ Spiral Station - (CDN20)	Fisher-Price® Thomas & Friends™ Thomas at Knapford Station - (FDD45)	Fisher-Price® My First Thomas & Friends™ Railway Pals™ Birthday Pack - (FFY37)
Fisher-Price® My First Thomas & Friends™ Surprise Delivery™ Thomas - (BCX72)	Thomas & Friends™ Preschool Thomas Bath Tracks - (R9248)	Thomas - (V2212)	Rev 'n Light Up Percy - (Y3052)	Fisher-Price® My First Thomas & Friends™ Wheelie Percy - (DTP08)
Fisher-Price® My First Thomas & Friends™ Thomas' Wash Down Delivery - (Y3770)	Fisher-Price® My First Thomas & Friends™ Push Along Harold - (FFY23)	Steam N' Speed R/C Thomas - (T3431)	Knapford Key Station - (X4807)	Fisher-Price® My First Thomas & Friends™ Push Along Emily - (DGK97)
Fisher-Price® My First Thomas & Friends™ Railway Pals™ Harold - (FFY29)	Thomas & Friends™ Preschool Good Night Thomas - (R9256)	Fisher-Price® My First Thomas & Friends™ Nesting Engines - (DVR11)	Fisher-Price® My First Thomas & Friends™ Project & Play Thomas - (BCX70)	Thomas & Friends™ Preschool Thomas & Bulstrode Bath Buddies - (R9247)
Fisher-Price® My First Thomas & Friends™ My First Thomas - (BCX71)	Fisher-Price® My First Thomas & Friends™ Wheelie Thomas - (DTP07)	Fisher-Price® My First Thomas & Friends™ Push Along James - (FFY22)	Fisher-Price® My First Thomas & Friends™ Bubble Delivery Thomas - (DGL03)	Fisher-Price® My First Thomas & Friends™ Railway Pals™ James - (FFY28)
Thomas & Friends™ Pull Back James - (R9496)	Fisher-Price® Thomas & Friends™ Pull 'n Spin Thomas - (BCX66)	Bust My Buffers Thomas - (V1684)	Fisher-Price® My First Thomas & Friends™ James’ Mine Delivery - (CBF47)	Fisher-Price® My First Thomas & Friends™ Push Along Percy - (FFY21)
Thomas & Friends™ Pull Back Percy - (R9495)	Fisher-Price® Thomas & Friends™ Pull 'n Spin Percy - (BCX67)	Fisher-Price® My First Thomas & Friends™ Spinning Sodor Play set - (BCX82)	Fisher-Price® My First Thomas & Friends™ Animal Fun Train Set - (GDF64)	Thomas & Friends™ Pull Back Thomas - (R9494)