Our server has been receiving a high volume of traffic due to the holiday, which caused some users to experience
service issues. Our engineers managed to identify and resolve many of these issues, but intermittent problems may
still exist as we continue to increase capacity.
If you're still experiencing issues, we recommend that you power cycle the Barbie Hello Dreamhouse by turning the
Dreamhouse off for 15 seconds and then powering it back on.
We are very sorry for the inconvenience this has caused you and your family, and appreciate your patience as we
get this resolved.
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Signs that you may need a macro -
- When testing with the test card, the consumer is getting no functionality
with the any buttons. A character macro maybe needed.
- The controller is shipped with several default macros. Certain DVD
players require an enter command be sent after the numeric commands (arrow keys
do not require enter), others require that all commands be sent multiple times
(repeated).
- The macros are programmed after the manufacture code has been programmed.
- There are two sets of macros. One set controls the number of times a
command is sent.
- The other sends additional characters with the number commands.
Additional characters:
- 0001 – Will send only the numeric command (1-9)
- 0002 – Will send the numeric command (1-9), then enter (default)
- 0003 – Will send zero then the numeric command (1-9)
- 0004 – Will send zero then the numeric command (1-9) then enter.
Number of times command is sent
- 0005 – Will send the IR command one time
- 0006 – Will send the IR command 2 times (default)
- 0007 – Will send the IR command 3 times
- If no macro is entered the controller will use the default macros. In most
cases the default macro will function fine and does not need to be changed.
- The additional character macro is specific to the 3 pos. memory
switch. Every time a new manufacture code is programmed the Additional
character macro will reset to the default code.
- The additional character macro only affects the number 1-9 it does not
affect the arrow buttons
- The number of times command is sent macro is assigned to all positions of
the memory switch and will not reset to default even if a new manufacturers code
is entered. The consumer must reprogram it to change it.
- When programming a macro each button pressed will flash the green indicator
light once. When the final digit is pressed and the macro is programmed
the green indicator light will flash twice (just like when inserting a card).
- After any of these commands are entered into the controller, the controller
will stop responding to button presses until the card is removed and
re-inserted.
- Version 1.0 remotes do not support macros and will not display the double
blink after the 4th button is pressed.
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If you hear “Error,” ask an adult to unplug Car Maker from the wall, wait ten seconds and then plug it back in to reset. Car Maker may automatically go into the cooling cycle. Do not unplug during this time. If you continue to hear “Error” after multiple resets, this may be an indication of a mechanical problem with the door switch; please contact Consumer Services via service.mattel.com for assistance.
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We recommend using alkaline batteries with our products, as they are great for long-term use and help optimize performance. We don't recommend using Carbon-Zinc batteries. While Carbon-Zinc batteries may work well with low-power devices, they can drain after a short period of time and cause certain products to not function properly.
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Chomp
- Long Colldown, Active (Click Mini-Game)
- Your dinosaur receives extra healing after using a bite attack.
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Yes, one user would use the handheld(s) and the second user could use the software installed on the PC.
Once the software is installed, simply select “Create New User” from the file menu and fill out the form. If you do not have a registration code, you may leave this field blank. This creates a trial account which will be active for 90 days.
If you are using a trial account, you may create a new account near the end of the trial period. The new account name should be shared with your friends, so that they may add your new account to their friends list. The original account will lock after the 90 period and after 6 months the locked account will be deleted.
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That shows that information is downloading from the game to the doll.
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There is a quick and easy way to verify that your product is JPMA certified. Just click here, and select the type of product you have. If Fisher-Price® is listed, all of our products in that category are JPMA certified. For example, if you select “High Chair” in the drop-down menu, you’ll see our name. This indicates that our high chairs are JPMA certified.
All products that are JPMA certified have a certification seal right on them. This seal verifies that the product has undergone independent laboratory testing to make sure it meets state, federal, and applicable ASTM standards. Every manufacturer that participates in the JPMA Certification Program is held to the highest standards and must meet or exceed those standards on every product. For us, the JPMA seal symbolizes our commitment to safety and quality.
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Follow the steps below:
• Confirm the Batmobile vehicle’s battery is charged and the power is
turned “ON”
• Confirm the Batmobile RC Controller App is installed, and open the
app.
• Once the app is open, Select “Novice Pilot” and follow the following
on screen instructions.
• Tap the “Default Password” button to copy
• Tap on “WiFi Settings” to access your mobile device’s Settings
Menu
• Once in your device’s Settings Menu, navigate to “WiFi Settings”
• Once in “WiFi Settings”, confirm your WiFi is turned “ON”
• Select the “Batmobile” WiFi network. It will be labeled
with four alphanumeric characters followed by “-Batmobile”. EX:
“1234-Batmobile”
• Paste your default password into the field, and tap “JOIN”
• Once the Batmobile WiFi network is joined, navigate back to the
Batmobile RC Controller application.
• After a moment, a new, randomized password will be generated
for your security.
• Tap the new password button to copy
• Tap on “WiFi Settings” to access your mobile device’s Settings
Menu
• Once in your device’s Settings Menu, navigate to “WiFi
Settings”
• You will be automatically disconnected from the Batmobile
WiFi. Select it again to connect.
• Paste the unique password into the field, and tap “JOIN”
• Once the Batmobile WiFi network is joined, navigate back to the
Batmobile RC Controller application.
• The Batmobile vehicle controls and video feed will appear, and
the WiFi setup process is complete.
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How do I determine the version electronically?
- Insert programming card
- press 0010
- after pressing last 0 watch indicator light
- count the number of blinks
- that is the major version number (2 blinks would be 2.??)
- if no blinks it is version 1.0
- remove programming card and reinsert
- press 0011
- after pressing last 1 watch indicator light
- count the number of blinks
- that is the minor version number
- no blinks is zero
Example: 0010 is pressed and it blinks twice. 0011 is pressed and it blinks twice. The version is 2.2
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The dragonfly toy is supposed to bend or flop over to the side. It is not supposed to stand upright, as pictured on the packaging.
The dragonfly toy is actually made of a softer plastic and flops over to the side to make it easier for the baby to play with and reach!
A design change was made after the photos were taken for this product’s packaging which is why the picture shows it standing straight up in the air.
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Defend
- Medium Cool-down, Active (Multi-Timing Mini-Game)
- Horn damage dealt to enemy after it attacks.
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After a hard day of fighting Megavores™, your dinosaurs need some medical attention. Still, it's a good idea to keep your distance. Shoot the correct medical packs at your patients and have them feeling better again in no time!
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If Barbie™ Star Light Adventure RC Hoverboard keeps moving after launching, use the Trim buttons, located around the joystick to adjust. Press Trim button in opposite direction where Barbie™ Star Light Adventure RC Hoverboard moves until it remains still in the air. Press once and wait a few seconds until it is stabilized.
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If this occurs during the Hello Barbie™ setup process, the WiFi SSID name or the WiFi password was possibly entered incorrectly. Select the "Manage WiFi" option to add the correct SSID name and password.
If the issue occurs during conversations and/or Hello Barbie's lights are flashing yellow you may need to move the doll closer to the WiFi router/modem. Hello Barbie's lights will flash yellow if the WiFi signal is getting weaker.
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Call the number on the back of the instructions that came with your Barbie Girl™. After your purchase has been verified you’ll be issued a new registration code.
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After the game has finished (or when prompted to save) select the export option from the menu. The program will then display the location that the file will be saved to on your computer (C: \ Documents and Settings \ My Documents \ Ucreate). The project file will be saved with an extension based on the game type (name.pz = puzzle file, name.mua = mash-up, name.bd = ball drop, name.pb = pinball). Next, attach this file to an e-mail and send it to your friend. Your friend can then import the file to their Ucreate game to play the file. See steps above for importing a file. Note: they will need a UCreate unit to view and play the files.
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Follow these steps:
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Per the instruction sheet, the wing pack with missile figure must be properly locked into place first. A click sound will indicate that it’s properly locked.
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While cranking the dial clockwise, you will hear a slight clicking noise. You will hear a LOUD click after several turns.
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For the best launch, crank the dial clockwise until you hear the second LOUD clicking noise. This will be after at least 7 full revolutions, which equates to about 14 turns (2 turns per revolution).
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After cranking the dial, ensure that wing pack is still locked into place.
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For maximum distance, angle the toy so the missile figure is at a 30 degree angle. Then press the button to launch.
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Click
Press the spacebar as many times as you can before the time runs out.
Single Timing
The pointer moves around in a circle. When it is pointing at the yellow line, click (or press the spacebar). The cloaser to the middle of the line you are, the better your attack will work.
Multi Timing
Same as Single Timing, but there is more than one line to hit. Hit them all for the best results.
Moving Timing
Same as Multiple Timing but the lines move around the circle, not just the pointer. This is the hardest version of the game!
Accuracy
Click all the targets that appear before time runs out.
Shooting Gallery
Hit the targets as they appear. Try to hit the middle for a bull's eye and extra points!
Cool-down
Each Secret Attack has a cooldown time. The cooldown time is how long you have to wait until you can use the attack again. after you use an attack, you will see the icon change to show the cooldown timer. When the cooldown timer disappears, you can use the attack again on your next turn. Secret Attacks have short, medium or long cooldowns.
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Bigfoot’s battery should be charged for 4 hours. Charging Instructions:
- The LED light on the charger will remain red for 4 continuous hours after being plugged in.
- After 4 hours the LED will turn green.
Please Note: If the charger is unplugged after this time and plugged back in, the LED will turn red again for 4 hours even though the battery is fully charged. The LED is not an indicator as to whether the battery is fully charged.
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