Washing instructions can typically be found on the care label attached to the pad assembly or toward the end of each product manual.
Product manuals can be found online, by clicking here.
1. Enter the product number or toy name, or search by using the keywords below. Then click "Go."
2. Identify your product from the list of results.
3. Click on the product image, and follow the link to download the manual.
All our baby gear has a product number listed in small print near where the Fisher-Price® or Mattel information is stamped. It can usually be found above the barcode on the packaging and instructions, on the fabric tag, or etched into the product itself.
Our product manuals are available in Adobe® Acrobat® format (PDF). If you don’t have the free viewing software, Adobe® Reader®, this link will take you to their website for assistance.
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Manuals are available from Service.Mattel.com. Search for the Easy Link® product by name or product number.
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If the latch on your viewer is difficult to open, apply pressure on both halves of the viewer when opening the latch.
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Click on the Gear shaped icon (Options) in the top menu bar. Click on the Import button. Select the source location of the file you want to import. Files can only be imported from the My Pictures folder or the Ucreate folder which are both located in the My Documents folder. The specific location is: C: \ Documents and Settings \ My Documents \ My Pictures (or Ucreate)
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No. The FP3® Player only plays FP3® files and not other digital audio files such as mp3, aac, wav, or wma. You may convert CDs that you own to the FP3® format.
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As released publicly in Mattel’s 2012 Corporate Citizenship Report, Mattel is committed to advancing the use of sustainably-sourced paper and wood fiber in our packaging and products. Mattel continues to work to roll this out across our packaging, products and business. Mattel will continue to work to align wood products with the principles.
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When playing the game, lift your figure or fingers off the screen for at least 4 seconds, and the pause menu will appear.
The map icon is the MH pendant at the top of the left side of the screen. Tap it to access the map.
The map has arrows pointing to where you should go next to complete your task. The various colored icon shows you where you currently are.
o Blue = Frankie
o Pink = Draculaura
o Purple = Clawdeen
o Turquoise = Lagoona
Skullette™ icons show you where non-player characters are located.
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Always remove the marker from the Monster Maker when printing is complete. Replace cap on marker immediately after use. Store the markers in the tool stand, cap side down, when not in use. If left uncapped, markers will dry out. Markers can be partially restored by replacing the caps and storing them in the tool stand, cap side down, for 24 hours. Use the included markers only with the Monster Maker.
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Your friend must be in her room in order for anyone to visit. And she can only have 5 people, plus her, in her room. Here are some reasons why your friend’s room might not be available: your friend is not in her room; her room already has 5 guests, plus her; her room is locked and no one can come in; her room is set to “knock first” and she isn’t letting more people in.
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No. The setup of your controller is only required one time for each DVD player with which you are using your Read With Me™ controller. If you have correctly setup your controller with the software that was included with your Read With Me™ controller, the controller should work with the separately sold software titles.
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No. After you register your Barbie Girl™ device, you can access your account from any computer using your screen name and password.
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- Find the playlist in My Library.
- Right-click on the name of the playlist.
- Select Edit.
- The Create Playlist tab will appear.
- Make your desired changes.
- Click Save Playlist.
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You can view an instructional video on our YouTube channel that will help guide you through the assembly of your Bright Beats Smart Touch Play Space! Here's the link to the video:
https://www.youtube.com/watch?v=6AJjKhGPJSs
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Hold down the Control, Alt, and Delete keys on your keyboard at the same Select the “Task Manager” and select UCreate Games end task. Restart the software.
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You must wait until the female voice is finished speaking before you can hear a preview of a name in the Knows Your Name software. If the female voice over becomes a nuisance you can reduce the volume to zero to mute her voice.
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Thomas & Friends™ Trackmaster™ batteries Detailed instructions for changing can be found on our service website.
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Here are some tips that may help you during the quick setup:
- Make sure you are using fresh alkaline batteries inside your InteracTV controller.
- If you have followed the instructions on the quick setup sheet and your InteracTV controller is still not working with your DVD player, try the setup sheet again from the beginning. It is possible that one of the numbers did not register when you entered in your DVD code.
- When pressing the numbers on the programming card, make sure your press each number firmly and slowly. The green light on your controller should blink one time after each number is pressed. When the fourth digit is pressed, make sure the green light on your InteracTV controller blinks one long blink. If you do NOT see this long blink, remove the programming card, re-insert it into the controller and try the same code again.
InteracTV™ is a mark of Beep Telecommunications and Computing, L.L.C. Used under license.
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Yes, all Fisher-Price products can be sent through an x-ray machine.
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Below is a list of all the Secret Attacks you can unlock along with how long their cooldown is, whether they are active or passive, and if active, which mini game they use and how hard the mini-game is.
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An acceptable code was entered, however, it is not functional with your DVD player or, the back button was pressed too many times. You will have to restart the programming process.
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Bomb
- Medium Cooldown, Active (Click Mini-Game)
- Your hybrid drops a boulder onto the enemy.
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Your software version number is indicated in the main help menu. Click on the gear shaped icon. Click question mark icon. Use the arrow button to move to the second screen, it is called "About". The version number is listed on the screen.
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B Chat™ is available to all registered users on BarbieGirls.com. With B Chat™, you can chat using a drop-down menu of words and phrases, which helps keep chatting safe, friendly, and fun. To use B Chat™, just click on the speech bubble on the bottom of your screen and pick cool phrases from the menu that appears! When you click the phrase, it automatically appears in a speech bubble above your character’s head!
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After a hard day of fighting Megavores™, your dinosaurs need some medical attention. Still, it's a good idea to keep your distance. Shoot the correct medical packs at your patients and have them feeling better again in no time!
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Turn on hoverboard and place it on a flat surface, and then controller to the ON position. Wait for the beep. Once the green light is on, the controller will stop flashing and the devices are paired.
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Before placing your smartphone into the viewer, you can use the physical volume buttons on your phone. There is also an option to completely mute the sounds from within the View-Master app.
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You may have an older computer that doesn’t support USB 2.0. Barbie Girl™ will still work fine with your computer.
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There are a lot of different trophies awarded to racers by the Hot Wheels Racing Ciruit™, each for a different reason. Here are the trophies you can win, along with the keys to winning them! Champion:
- Master the track by coming in first to unlock the Champion Trophy!
Brawler:
- Do the most damage in a single race and unlock the Brawler Trophy!
Collector:
- Grab all three coins in a race and unlock the Collector Trophy!
Pacifist:
- Win a race without using your weapons and earn the Pacifist Trophy!
Hide and Seek:
- Find the hidden trophy on the racetrack and win the Hide and Seek Trophy!
Beat That! :
- Accept a Beat That Challenge and win the race to unlock the Beat That Trophy!
Beat That II :
- Challenge a friend to a Beat That Challenge and win and you'll unlock the Beat That II Trophy!
Mystery:
- Obviously, this one is a mystery. We're not telling!
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JPMA stands for Juvenile Products Manufacturers Association.
Click here to see if your product is JPMA certified.
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- Battery installation instructions are on instruction sheet
- Remove 2 Phillips-head screws located on bottom of train
*Do not remove triangular-head screws
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The app may display this message if the doll part is not installed completely. Make sure that the doll part is installed per the instructions, and that the carriage slide is lined up with the doll part icon.
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To initially configure Hello Barbie™, please follow the steps below:
- Download the Companion App for your device from: https://toytalk.com/product/hello-barbie/
- Ensure your Hello Barbie™ doll is plugged in and is charging. For best results, we recommend that Hello Barbie™ be as close to your Internet router as possible.
- Open the Companion App and follow the outlined step to create your Toy Talk account
- Follow the in-app steps to configure your WiFi network
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- Connect the handheld device to your computer.
- Open it and turn power on.
- Go to the My Library section of iXL™ Compuer Software.
- Drag and drop the songs into the order you would like them to play.
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You need to fine tune the spray nozzle by turning the adjustment nozzle all the way to the negative side (-). Then while holding the trigger down, slowly adjust the nozzle toward the positive side (+) until you get a nice even spray. You should also make sure that the pen is fully inserted by pushing it all the way into the slot on the spray gun until you hear/feel it click.
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The following items are in the Barbie Doll'd Up Nails digital nail printer package. Please be sure to unpack the box completely.
- Printer Power Adaptor
- USB Cable
- Ink Cartridge inside foil pouch
- While Polish
- Pre-print Coat
- Top Coat
- CD-ROM
- Alignment Card
- Quick Start Guide
- Instruction Manual
To further verify you have all of the parts to use the Barbie Doll'd Up Nails digital nail printer, follow these steps to download an instructional video:
- Download the video
- Click Save
- Save File to your Desktop
- When the download completes click Open
- Extract the video to your Desktop
- Locate the file on your Desktop and double-click on the video to watch
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Cleaving Claws
- Passive
- Increases the hybrid's claw attack.
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The bookmark on the screen of your FP3® Player indicates a battery issue caused by low batteries or loose battery door. To fix this:
- Replace the batteries with new batteries.
- Turn the product on.
- Squeeze and release the battery door several times.
- If the product turns off then on, contact Consumer Relations.
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Call the number on the back of the instructions that came with your Barbie Girl™ device.
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From your iPad home screen, open the App Store, and download the latest version of Angry Birds HD or Angry Birds HD Free.
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No. If you notice a crack in the propellers, please contact Mattel Consumer Services for a replacement.
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Traction bands have been designed for and are included for use on specific single seat Jeep models to improve traction. The unauthorized use of traction bands on other Power Wheels® vehicles will void the product warranty and may pose both safety and reliability issues including decreased motor and/or gearbox life.
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You may use your High Chair in the upright position only with a child who has enough upper body control to sit up unassisted; 50 pounds maximum.
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- Reduce the amount of cargo cars being pulled – try pulling 1 less car until train stays on track
- Load engine onto track at EZ Loader
- If derailment is happening at the top or bottom of ramps try adding a straight piece of track to the top and bottom of the ramp
- Do not have a switch track at bottom OR top of a ramp
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Check the operating system:
- The Digital Arts and Crafts Studio requires the US English version of Windows® 2000, Windows® XP 32-bit or Windows® Vista™ 32-bit. If you use another language, please call Fisher-Price Consumer Relations for assistance.
Try switching ports
- The Digital Arts and Crafts Studio is a USB device. Try switching ports preferably a port that is known to work with another device such as a printer or a camera.
Avoid USB hubs:
- Plug directly into the computer. If your computer system still does not detect the Digital Arts and Crafts Studio please call Fisher-Price Consumer Relations for assistance.
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Each Read With Me™ software disc includes 100 random activities and interactive questions.
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Since 1968, when Hot Wheels cars were introduced, we have manufactured tracks in many different colors, yet the color that sticks in the minds of most people is orange. As in the past, we will continue to manufacture tracks in many different colors that will vary from set to set, and year to year.
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You have the option of either rendering your comic as a video through the icon on the upper right hand of the Edit Comic screen and viewing them on your device or read through them within the app through the My Comics page.
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The View-Master® Virtual Realty Starter Pack comes with 1 View-Master® VR Viewer, 1 View-Master® VR Preview Reel, and 1 Adapter for the iPhone® 5s, iPhone 5c, and iPhone 5.
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The figures for the 2014 Loving Family™ Dollhouse line are slightly smaller and slimmer than previous Loving Family™ figures, but the Loving Family™ furniture is the same size scale as previous models. All Loving Family™ figures will fit in the house.
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Click here for
instructions on how to perform a hard factory reset on your nabi Jr tablet.
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If you see a green, yellow or red dot on the screen of your Kid-Tough™ Digital Camera this means the camera has a full memory. To fix this try one of the following:
- Delete pictures off the camera OR
- Transfer pictures off the camera onto a computer OR
- Format the camera to wipe it clean.
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The iXL™ handheld device includes on story and one game. For additional content, you can purchase other iXL™ software titles sold seperately.
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If Barbie™ Star Light Adventure RC Hoverboard keeps moving after launching, use the Trim buttons, located around the joystick to adjust. Press Trim button in opposite direction where Barbie™ Star Light Adventure RC Hoverboard moves until it remains still in the air. Press once and wait a few seconds until it is stabilized.
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The playset may be assembled incorrectly. Please follow these instructions:
Carefully pull the circular track from the product.
Assure the product is ON.
Flip over the circular track and locate the small, white nub (looks similar to the tip of a pen).
Looking at the track portion to which the nub meets, find the button the nub depresses. NOTE: This button functions the top portion of product. It is integral that the nub meet this button. Please test by pressing a pen point into the button.
Once you have ensured button works properly, reassemble track making certain the section with the nub is the third and final section where you apply pressure and hear it snap into place.
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There are five games in the Dino Compound. Click the button for the game you want to play on the Compound Console at the bottom of the screen. You can earn health boost by playing any of the games - use these to heal while battling the Megavores™. Health boosts belong to the clan that won them - hybrids can only use them in battles that were won by hybrids within the same base clan.
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Although they are not needed to enjoy all of the virtual reality content within each Experience Pack app, the physical reels provide an extra layer of interactivity called Augmented Reality (AR). It’s important to remember that having the physical reels is the only way to enjoy the Augmented Reality content. When you place a reel on the table and look at it through your View-Master® VR viewer, Augmented Reality icons will appear above the reel. These 3D icons serve as a menu – by selecting an icon with a click of the viewer’s lever, you can launch different experiences. In addition, some Experience Pack apps feature a library of Augmented Reality models that you can explore, but only if you have the physical reels to trigger them.
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No. Please reach out to Mattel Consumer Services for replacement propellers.
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A solid colored screen when opening Barbie® iDesign™ indicates an issue with the compatibility of your video card and DirectX®. Verify that your video card is compatible with DirectX® 9.0c and the driver is up to date. This can be done on your computer or video cards manufacturer’s website.
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No. Your username and password protect your privacy. So be sure you don’t share it with anyone except your parents.
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Your finger needs to be touching the black strip on the lever. Don’t tap the lever too gently. Make sure you pull the lever all the way down. Hold it in place for a second to ensure that it registers.
If you have an iPhone 5 or 5c, make sure you are using the adapter.
If none of those solutions work, launch a VR experience then remove your smartphone and tap the gear icon at the bottom of the screen. Follow the prompts to configure your viewer (you may be required to download the Google Cardboard app). Follow the prompts to scan the QR code inside your viewer or use the QR code below.
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An FP3® is a type of digital audio file that is played on the FP3® Player.
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You can purchase replacement cards and cases by contacting us at 888-892-6123, Monday through Friday, 9:00 AM to 6:00 PM EST.
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When a user is reported, we can review the chat at the time of the incident, monitor the offending user, and determine whether further action is required. Any users attempting objectionable behavior will get a series of warnings, and can eventually be banned from the site.
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Crown Crafts/Nojo® is one of our licensed partners. They develop and distribute certain baby and toddler bedding sets and related nursery items. These products bear our popular Precious Planet™, Rainforest™ and Luv U Zoo™ themes.
If you feel you may have a product that was manufactured by or for Crown Crafts/Nojo®, you may contact them at 800-433-9560 or visit them at www.nojo.com.
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Signs that you may need a macro -
- When testing with the test card, the consumer is getting no functionality
with the any buttons. A character macro maybe needed.
- The controller is shipped with several default macros. Certain DVD
players require an enter command be sent after the numeric commands (arrow keys
do not require enter), others require that all commands be sent multiple times
(repeated).
- The macros are programmed after the manufacture code has been programmed.
- There are two sets of macros. One set controls the number of times a
command is sent.
- The other sends additional characters with the number commands.
Additional characters:
- 0001 – Will send only the numeric command (1-9)
- 0002 – Will send the numeric command (1-9), then enter (default)
- 0003 – Will send zero then the numeric command (1-9)
- 0004 – Will send zero then the numeric command (1-9) then enter.
Number of times command is sent
- 0005 – Will send the IR command one time
- 0006 – Will send the IR command 2 times (default)
- 0007 – Will send the IR command 3 times
- If no macro is entered the controller will use the default macros. In most
cases the default macro will function fine and does not need to be changed.
- The additional character macro is specific to the 3 pos. memory
switch. Every time a new manufacture code is programmed the Additional
character macro will reset to the default code.
- The additional character macro only affects the number 1-9 it does not
affect the arrow buttons
- The number of times command is sent macro is assigned to all positions of
the memory switch and will not reset to default even if a new manufacturers code
is entered. The consumer must reprogram it to change it.
- When programming a macro each button pressed will flash the green indicator
light once. When the final digit is pressed and the macro is programmed
the green indicator light will flash twice (just like when inserting a card).
- After any of these commands are entered into the controller, the controller
will stop responding to button presses until the card is removed and
re-inserted.
- Version 1.0 remotes do not support macros and will not display the double
blink after the 4th button is pressed.
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You may use your Take-Along swing from birth until the child becomes active and can climb out of the swing; 25 pounds maximum.
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You should hear/feel it click when you push the pen down into its slot on the spray gun.
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A buzzing noise when using the FP3® Player indicates the player needs to be reformatted. Reformatting will erase the player’s entire contents. You will need to reregister and copy all content to the player again. The below steps will help with reformatting:
- Remove the SD card from the FP3® Player if one is being used. (Please note: the SD card will need to be reformatted separately. Contact your SD card manufacturer for assistance.)
- Open (My) Computer.
- Connect the player to the computer’s USB port.
- Locate the player as (2) removable disc drives.
- Right click on the first FP3® removable disc drive.
- Select format.
- Make sure the file system says FAT32.
- Click OK.
- Unplug the FP3® Player from the USB port.
- Start the software.
- Plug in the FP3® Player.
- Register and load content to your player.
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Many issues with the controller can be resolved by changes or updates to the video driver, the DirectX software or the display settings.
The issues that can be resolved by these updates and changes are:
Installation issues
Crashes and freezing
Display errors such as the wrong colors, images disappearing, or blank screens
If you need assistance updating the video driver, DirectX software and/or changing display settings, we suggest the visiting Microsoft's website.
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This error appears during while running or installing U.B. Funkeys™ on a Microsoft® Windows® XP SP3.
Make sure you are on the admin account. If using Windows® Vista, right-click and “run as admin”.
If the problem continues try the following steps to change compatibility mode.
- Open “My Computer”
- Right-click on the CD-ROM drive.
- Select “Explore”.
- Right-Click on “setup.exe” file.
- Select “Properties.
- Click the “Compatibility” tab.
- Check the box that says “run in compatibility mode” with.
- Select Windows 2000 from the drop down box.
- Click “Apply” then “OK”.
- Double-click on “setup.exe” and run install.
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After the U.B. Funkeys program installs and opens, the screen resolution switches the current screen resolution to 800 x 600 screen resolution. If this setting is changed, the edges of the screen may not be visible preventing access to many game controls.
If you are required to maintain a different resolution, we suggest clicking the options link in the U.B. Funkeys software and turn off the full screen option. This will display the game in a smaller window scaled to the resolution settings.
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Some of the engines that house the batteries in the tender car will go in circles when not on the tracks. The product is performing as intended.
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No. EZ Play Railway is a more realistic train size and the proportions of Geo Trax do not match it. Also, the new track is more efficient so we can include more track pieces in the package.
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A full listing of our high chairs and booster seats are available on Fisher-Price.com.
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Classic photo View-Master® viewers with reels are still available to consumers through our licensee, The Bridge Direct.
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You automatically earn one virtual object with each figure you use. In power play mode, you can look at the drop down menu where as you win against each opponent, you also earn their object.
Put the object down on the “+” icon to unlock it. Once you have unlocked it, you can access it during future Power Play modes.
Items in blue are available to use. Items in grey are objects that you have not earned/unlocked with the specific Apptivity WWE Rumblers figure you are using. Objects in orange are those that you have selected to use.
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It works best without a screen protector.
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Touch the item you want to swap, then drag your finger left or right to cycle through the options.
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· Touch the screen with your finger to move forward to the next page.
· If the game keeps freezing, try doing a hard reset. Click the home button on your iPad to get to the home screen. Then double-click the home button again. The multitasking bar will appear. Touch the thumbnail of the Apptivity game until it wiggles, and then touch the minus button. Then click the home button again, and restart the game by clicking the thumbnail for the game on your home screen.
· The game also goes into a pause state if your fingers or the figure and base are removed from the screen. Place fingers or figure back down where suggested by the base outline to continue play.
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If the iXL™ handheld device power will not turn on, check the following:
- Make sure you have new batteries installed.
- Clean the battery compartment with a dry cotton swab or cloth. Make sure the gold contacts do not have any dust on them.
- If you're using an SD card, make sure it is propery installed.
- Make sure the handheld is open all the way. If the hinge switch is closed it can turn the handheld power off.
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That shows that information is downloading from the game to the doll.
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You must have your friends screen name and they must have yours in each others friends list to be able to see each other and chat.
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If the Barbie® Video Girl™ automatically turns off while playing, replace the batteries. If the issue persists, contact us for further assistance.
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After you’ve airbrushed your car, lower the turntable into the drying chamber by turning the handle on the far right counterclockwise toward the ground. Rotate the knob outside the chamber all the way to the rightmost setting to turn the fan on. Air will blow inside the drying chamber and dry off your car!
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If the USB cord pulls out of the player or computer while you are transferring files, the transfer will be interrupted. After reconnecting your Kid-Tough FP3® Player, you will need to transfer the files again.
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For best performance, be sure to keep your software updated. When an update is available, a message will pop up on your screen when you launch the software. Click to download the update.
If you have “Firewall” software installed, you may receive alert messages when you use the Easy Link® software. The software is designed to restrict child access to Internet websites, your desktop and hard drive. Click “allow” when prompted to let Easy Link® software function.
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From your iPad home screen, go to Settings, General, then Multitasking Gestures. Turn off Multitasking Gestures.
Make sure that you do not press the figure down on the iPad home button, as that will close the game.
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Because many consumers were opening the wrong compartment while attempting to change the batteries, all of the screws - except for the battery door screw - have been changed to tamper-proof screws with triangular heads. This makes replacing the couplers impossible. This change took effect March 15, 2010.
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Items that can be collected or interacted with have a glow around them. To collect an object, move the figure near the object or over it.
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Software needs to be updated. For software updates, register your product using the software code appearing on the back of the interactive booklet. Follow the instructions on-screen to check for updates. Make sure your video driver is up-to-date. (Check your computer or hardware manufacturer’s website for driver updates.) Confirm your computer meets minimum system requirements and your internet connection is OK.
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If you cannot press the handle down, have an adult unplug the machine, wait ten seconds and then plug it back in to reset. Car Maker will automatically go into the cooling cycle. Do not unplug during this time. After you hear “Cooling Complete” and the door opens, try the following:
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Check the mold for blockage. See CLEANING section in the instruction sheet.
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Look into the front window on the machine. Ensure that there is a wax stick in the heating chamber and that the wax stick above it is properly aligned.
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The program will automatically check for updates each time you start the game. You can also manually check for updates using the "check for Updates" button in the main settings area. Click on the gear shaped icon. Click on the wrench icon.
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The Camera/Printer has failed error appears when there is a communication error between the printer and the computer. To correct this issue:
- Close the software
- Unplug and re-plug in the power cord and USB
- Wait for the printer to turn on
- Restart the software
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To fully charge, the hoverboard should be to be plugged in for about 90 to 120 minutes. To charge, please reference instruction sheets or demo video on YouTube.
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Open the View-Master® VR viewer and re-center your device. If your view is still blurry or is showing double images, remove your smartphone and tap the gear icon at the bottom of the screen. Follow the prompts to configure your viewer (you may be required to download the Google Cardboard app). Follow the prompts to scan the QR code inside your viewer or use the QR code below.
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Call the number on the back of the instructions that came with your Barbie Girl™ and they will give you step-by-step instructions.
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A Beat That! Challenge is a head-to-head challenge. There are three types. With Race me! you can challenge someone to a one-on-one race. Race my score! challenges other racers to try to beat your highest score. Race my time! challenges other racers to beat your fastest time.
Race Me!:
On the PLAY page, pick your favorite track by clicking the right and left arrows under CHOOSE A TRACK. Pick the buddy you want to race from the Pick Buddies list. To issue the challenge and start the race, click the BEAT THAT! button.
Race My Score!:
On the PLAY page, pick your favorite track by clicking the right and left arrows under CHOOSE A TRACK. Pick the buddy you want to race from the Pick Buddies list. To issue the challenge and start the race, click the BEAT THAT! button. Race My Time!:On the PLAY page, pick your favorite track by clicking the right and left arrows under CHOOSE A TRACK. Pick the buddy you want to race from the Pick Buddies list. To issue the challenge and start the race, click the BEAT THAT! button.
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Yes.
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Use the map and go to each area of Puerto Verde. When you arrive in a new area, move your mouse over each building to find out what it is. If you can't find the place you are looking for, try clicking on an edge of the screen to look in a new area.
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Tremor Tail
- Passive
- Increases the hybrid's tail attack.
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Your username and password protect your identity online. So be sure you don’t share it with anyone except your parents. As long as you keep that info private, no one can access your Best Friends or any items you’ve bought with B Bucks®. And no one can use your code to register another device because the code is tied to your account and can only be used once.
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· You can, but you will not get the full experience and ease of functionality as when playing with the toy.
· To enable play without the toy, you will need to unlock it by getting 3 stars in every level.
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If you notice a crack in the propellers, do not operate toy. Dispose broken parts properly and contact Mattel Consumer Services for a replacement.
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You may use your Booster Seat with a child who has enough upper body control to sit up unassisted; 45 pounds maximum.
Use the restraint system until your child is able to get in and out of the product unassisted (about 2 ½ years old).
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No.
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A different block comes with each toy, on the bottom is a black and white marker. Open Unlock Rewards within the app, line this marker up and unlock your sounds, story starter and sticker.
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For any issue with the Power Wheels® 12V Quick Charger please follow this Flow Chart.
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Our helpful Assembly and Set-up Video walks you through everything you need to know to get your little cyclist spinning. You can view the video on our website — scroll down the page for that and other helpful video tips!
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Click here for instructions on how to perform a hard factory reset on your nabi XD tablet.
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The Imaginext® DC Super Friends™ RC Transforming Bat Bot’s remote is shipped without batteries, so please be sure to place two AAA batteries into the remote. Also, there is a clear plastic packaging tab that is attached to the outer leg of the non-battery leg of the robot. The tab should come out of the leg when removed from the box; however, it’s possible that a piece of the plastic remained in the slot on the leg. Please check the slot, which is located behind the front wheel. If you see clear plastic protruding from the slot, carefully remove it with tweezers, and turn the toy off and on again. This should clear the slot and make the toy function as it normally should.
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Remove the CD Rom and clean with a soft cloth. Try to reinstall software. If this does not correct the issue, please follow the below steps:
- Open "My Computer"
- Right-click the "CD drive"
- Select "Explore"
- Double-click "Setup.exe"
- Attempt to reinstall the Knows Your Name™ software
If unsuccessful test another disc in the CD Rom drive. This ensures the drive is working. Put the Knows Your Name™ disc back in the CD ROM drive
- Press "Ctrl-Alt-Delete"
- Look for the word "groove" in the "process" tab.
- If the word "groove" is there - choose "End Task".
- Attempt to reinstall the Knows Your Name™ software.
If the problem still exists or the word "groove" is not in the process tab:
- Check the right side of the taskbar to see if "Windows Defender" is running.
- If you are uncertain as to which programs are running, place the mouse pointer over each icon on the taskbar and wait for a description to appear.
- If "Windows Defender" is running, you will need to turn it off to install the Knows Your Name"™ software.
- Attempt to reinstall the Knows Your Name™ software.
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Augmented Reality is an effect that overlays digital, 3D images on your physical environment. For instance, when looking through your View-Master® VR viewer at an experience reel sitting on your table – depending on the reel – you might see a 3D model of a spaceship or a dinosaur floating above it. As you move around the reel, you will be able to see other sides of the 3D model as if it was actually there.
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- Playing with InteracTV requires you to insert an activity card into the controller. When inserting the activity card, make sure to point the controller at the DVD player.
If the controller is programmed correctly, the footage on the TV should change when the activity card is inserted. Some DVD players respond slower than others, so give it a second. The wait should be no longer than 5 seconds.
Footage of your favorite TV character will play on the TV. At some point the character will ask the child a question and footage on the TV screen will match the icons on the activity card. Wait for the character to finish asking the question or giving directions.
Then you can input your answer by pressing one of the icons on the activity card. Make sure the controller is pointed at the DVD player when you do this. Your selected answer should light up on the TV screen and the footage should continue.
At anytime you can press either the forward or back arrows to forward to the next section or skip back to the previous section. The green indication light will light up whenever you press an icon or arrow button.
Removing the activity card brings you back to the main menu screen. You can then put in a different activity card and continue playing. An activity card must be in the unit in order for the controller to work.
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You may use your cradle swing from birth until the child becomes active and can climb out of the swing; 25 pounds maximum.
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No, the light bulb in the Easy Link® is not replaceable.
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Checking for Updates
- Hello Barbie™ will check for updated when connected to the charging station and plugged in, and also connected to WiFi.
- Please connect Hello Barbie™ and wait a few minutes to make sure any updated are applied.
- You won't need to do anything else nor will you see anything different happen. When Hello Barbie™ starts talking, any update has been successfully applied.
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It is possible that the units simply need to be reset or paired.
1. Press the pairing button on the side of the receiver with a paperclip until the power button L.E.D. blinks and the range indicator turns on.
2. Press the pairing button on the back of the transmitter with a paperclip until the receiver range indicator turns off.
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Absolutely! Beyond the initial three Experience Packs of Space, Destinations, and National Geographic Wildlife, new experiences will be released throughout 2016 and beyond.
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Within career mode matches, when either your energy or your opponent’s energy level is low, the game will engage “power play” mode. Within that mode, you can use a special digital object that comes with your Superstar.
This is also where you can use the physical objects that come with the Apptivity WWE Rumblers Starter Set.
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- Open your e-mail.
- Save the nail design to your desktop.
- Open the software.
- Go to import.
- Browse to find the nail design on your desktop.
- Click ok.
- Your design will be saved in the Mani By Me folder.
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· In-app purchases are not available in this game.
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You can create up to 5 custom profiles.
- Connect the handheld device to your computer.
- Open it and turn power ON.
- Go to the Customize section of the iXL™ Computer Software.
- Upload a picture and answer questions using the drop-down menus.
- Be sure to include a name in the Name field. Please note: the name can not be more then 9 characters long.
- Click on the Transfer Profile arrow to move the information to the handheld device.
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Follow these steps:
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Per the instruction sheet, the wing pack with missile figure must be properly locked into place first. A click sound will indicate that it’s properly locked.
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While cranking the dial clockwise, you will hear a slight clicking noise. You will hear a LOUD click after several turns.
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For the best launch, crank the dial clockwise until you hear the second LOUD clicking noise. This will be after at least 7 full revolutions, which equates to about 14 turns (2 turns per revolution).
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After cranking the dial, ensure that wing pack is still locked into place.
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For maximum distance, angle the toy so the missile figure is at a 30 degree angle. Then press the button to launch.
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Use the circular stencil tool to add detail to your artwork. First fully insert the pen until you hear/feel it click and adjust the spray nozzle until you get a nice even spray. Then plug the circular stencil tool directly onto the end of the airbrush tip. Rotate the stencil to select the artwork that you would like to apply. The art should be centered over the spray tip and applied to the car in close range.
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Touch the screen with your finger to move forward to the next page.
If the game keeps freezing, try doing a hard reset. Click the home button on your iPad to get to the home screen. Then double-click the home button again. The multitasking bar will appear. Touch the thumbnail of the Apptivity game until it wiggles, and then touch the minus button. Then click the home button again, and restart the game by clicking the thumbnail for the game on your home screen.
The game goes into a pause state if your fingers or the figure and base are removed from the screen. Place fingers or figure back on screen where suggested by the base outline to continue play.
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You need administrative privileges to install this software. If the software did not begin automatically installing, double click the “My Computer” icon on your desktop. Double click the CD-ROM icon labeled “UCreate” and double click “Ucreate.msi” and follow the on-screen instructions.
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Viewing the Knows Your Name software at 800x600 screen resolutions may restrict the display of help text on the screen. Change to 1024x768 screen resolution or higher to have a full view of the help text.
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It is printed on the back of the booklet. It is 12 characters long and is located on a rectangular box in the upper left corner of the back cover. The key is unique and can only be used to register one Ucreate Games and Artimation unit.
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The Camera/Printer busy error appears when there is a communication error between the printer and the computer. To correct this issue:
- Close the software
- Open Control Panel
- Open the Printers & Faxes
- Double-click the Mattel Barbie Doll’D Up Nails Printer
- Delete any nail prints that are in the queue
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Check all the connections to make sure they’re tight. Also make sure the Barbie Girl™ USB connector is popped all the way out of the device. If it is, plug it firmly into the docking station. Then be sure to plug the USB cable firmly into a USB port on your computer.
If the device is still not recognized, plug the docking station into a different USB port. Remember…the Barbie Girl™ device software only works on a PC computer. Your Barbie Girl™ is not Mac compatible. Ask a grownup for help if you need it!
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Look in your inventory, it might be there. If it's not, look around Puerto Verde and click on the people there--they can help you find what you need.
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Barbaric Bite
- Passive
- Increases the hybrid's bite attack.
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On the main menu, tap “Play” then enter any level of the game, and put your King Pig figure down anywhere on the iPad screen once you are in that level.
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Click here to view the assembly video.
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You can check the compatibility of your Think & Learn Smart Cycle® by downloading the free Mission to Tech City™ app onto a tablet (not a phone). If your device is compatible, you’ll be able to launch the app. If not, you’ll receive a pop-up that lets you know.
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Click here for instructions on how to perform a hard factory reset of your nabi NVIDIA DreamTab.
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Remove the CD Rom and clean with a soft cloth. Try to reinstall software. If this does not correct the issue, please download the software.
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- Insert the test card. If the DVD skips to the test screen, press each letter A-I on the test card and wait for the corresponding letter to light up on the TV screen before pressing the next letter. If each of the letters successfully lights up, press each of the two arrow buttons and wait for the arrow button to light up on the TV screen before pressing the next arrow button.
- If all the buttons light up, remove the test card. The footage should now display a screen with 3 activity cards on it (menu screen). If so, you have successfully programmed the controller.
- Insert an activity card you are now ready to play. See the "Playing with InteracTV" section of your manual.
- If all the buttons do not light up or you return to the menu screen when the card is removed (the controller is only partially functional), it is possible there is a different code which will give the controller full functionality. Try programming a different code using one of the two programming methods. See Programming the remote using Manufacturer’s codes section or Programming the unit using the manual search method section of your manual.
- If you have exhausted all the codes and none of them gives you full functionality, (changing a macro may help) see the "Using Macros" section of your manual.
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Please note that this product needs two sets of batteries, and there are two separate battery boxes. One battery box operates the swing feature and needs 4 “C” batteries. The other battery box operates the vibration feature and requires 1 “D” battery.
If you've already changed the batteries and the swing is still not working, please contact one of our Fisher-Price® baby gear representatives by email or phone at 1-800-432-5437.
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The serving tray is the insert that snaps in and out of the main tray. The serving tray is top rack dishwasher safe (or use the bottom rack - without using the drying cycle). The main tray that comes with these models is not dishwasher safe.
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Each Superstar has his own signature move, offense/defense ranks, signature Superstar entrance, and digital object to use in-game during power play mode (objects are only available in career mode).
After each match, win or lose, you earn experience points which can be applied to upgrade your Superstar’s offense or defense capabilities.
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This feature is not supported by iPad and iPod Touch.
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· Yes, the Multi Target scope can be attached to any Apptivity Batman figure but not The Bat Apptivity vehicle.
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If your pictures do not appear on the handheld device, check the following:
- You may have run out of storage space. Delete some content on the handheld device (using iXL™ Computer Software) or install an SD card (sold separately) to increase the storage space.
- You may not have transferred pictures properly. Please be sure you use only iXL™ Computer Software to transfer content to the handheld device. Also, handheld device power must be ON and the handheld device must be open during the transfer process.
- The photo file format is not correct. It must be JPEG (JPG).
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First insert the flexible stencils into the frame with the built-in peg fitting. Connect the frame onto the four posts on top of the car decoration turntable, and then adjust the height of the frame for tall and low cars by using the two detent locations. Remember that in order to spray using stencil, the airbrush must face directly down over the top of the car and spray through the stencil.
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For optimum performance, please use a USB 2.0 port on the back of your computer. The game unit is powered by the USB port. If you experience a problem, please try ALL USB ports on your computer.
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The following steps will assist you in downloading an instructional video that, provides helpful tips on positioning your finger correctly.
- Download the video
- Click Save
- Save File to your Desktop
- When the download completes click Open
- Extract the video to your Desktop
- Locate the file on your Desktop and double-click on the video file to watch
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Our server has been receiving a high volume of traffic due to the holiday, which caused some users to experience
service issues. Our engineers managed to identify and resolve many of these issues, but intermittent problems may
still exist as we continue to increase capacity.
If you're still experiencing issues, we recommend that you power cycle the Barbie Hello Dreamhouse by turning the
Dreamhouse off for 15 seconds and then powering it back on.
We are very sorry for the inconvenience this has caused you and your family, and appreciate your patience as we
get this resolved.
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Click here for instructions on how to clear app data on your tablet.
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There is a quick and easy way to verify that your product is JPMA certified. Just click here, and select the type of product you have. If Fisher-Price® is listed, all of our products in that category are JPMA certified. For example, if you select “High Chair” in the drop-down menu, you’ll see our name. This indicates that our high chairs are JPMA certified.
All products that are JPMA certified have a certification seal right on them. This seal verifies that the product has undergone independent laboratory testing to make sure it meets state, federal, and applicable ASTM standards. Every manufacturer that participates in the JPMA Certification Program is held to the highest standards and must meet or exceed those standards on every product. For us, the JPMA seal symbolizes our commitment to safety and quality.
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Analog monitors operate on one of 3 frequencies: 49MHz, 900MHz or 2.4GHz. They can have between 2 and 10 channels to choose from to minimize interference.
Digital monitors operate on one of 2 frequencies: 900MHz or 2.4GHz. They have no channels to choose from because they automatically scan for the clearest channel.
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You can, but you will not get the full experience and ease of functionality as when playing with the Apptivity toy.
o To play without the toy, use two fingers to activate your virtual figure.
o You will only be able to play within Exhibition mode and Training mode with a limited number of digital Superstars.
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Make sure you have e-mail on your device and that you have phone service or WiFi.
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· You cannot use your combat weapons in flying by game design as they would not allow you the range and fire rate required to complete the mission.
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Follow these steps to download an instructional video that will walk you through printing with the Barbie® Doll’d Up Nails™ digital nail printer (written instructions can be found below):
- Download the video
- Click Save
- Save File to your Desktop
- When the download completes click Open
- Extract the video to your Desktop
- Locate the file on your Desktop and Double-Click on the video file to watch
Printing Instructions
- Apply the White Polish and Clear Pre-print Coat (Note: The Pre-print coat must be applied before printing nail designs to prevent smearing)
- Launch the software
- Click Design & Print
- Place your finger into the finger slot pressing back until the wall moves and the mechanism rises up
- Click the camera icon
- Press the left button on the printer when it flashes
- Remove your finger
- Select a design
- Use the tools to adjust the design
- Click the print icon
- Place your finger into the finger slot pressing back until the wall moves and the mechanism rises up
- Line your finger up with the design on the computer screen
- Press the flashing button on the printer
- When printing is complete, press down on the finger slot and carefully remove your finger
- Let the design dry
- Apply a top coat to keep the image
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In Career mode, you battle your way through the ranks to earn your spot to compete for the Championship Belt.
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· Yes, you can play these with your figure, but are only equipped with one forward facing rocket launcher blast.
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Challenge any one of the 20 in-game WWE Superstars. The more you play, the more Superstars you unlock.
In Exhibition mode, you can earn stars and credits towards gameplay but you can’t upgrade your Superstar. You can only do that in Career mode.
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The action button is at the center of the base. Hold the base with your thumb and middle finger, and hit the action button with your index finger.
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