The playset may be assembled incorrectly. Please follow these instructions:
Carefully pull the circular track from the product.
Assure the product is ON.
Flip over the circular track and locate the small, white nub (looks similar to the tip of a pen).
Looking at the track portion to which the nub meets, find the button the nub depresses. NOTE: This button functions the top portion of product. It is integral that the nub meet this button. Please test by pressing a pen point into the button.
Once you have ensured button works properly, reassemble track making certain the section with the nub is the third and final section where you apply pressure and hear it snap into place.
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There are five games in the Dino Compound. Click the button for the game you want to play on the Compound Console at the bottom of the screen. You can earn health boost by playing any of the games - use these to heal while battling the Megavores™. Health boosts belong to the clan that won them - hybrids can only use them in battles that were won by hybrids within the same base clan.
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Although they are not needed to enjoy all of the virtual reality content within each Experience Pack app, the physical reels provide an extra layer of interactivity called Augmented Reality (AR). It’s important to remember that having the physical reels is the only way to enjoy the Augmented Reality content. When you place a reel on the table and look at it through your View-Master® VR viewer, Augmented Reality icons will appear above the reel. These 3D icons serve as a menu – by selecting an icon with a click of the viewer’s lever, you can launch different experiences. In addition, some Experience Pack apps feature a library of Augmented Reality models that you can explore, but only if you have the physical reels to trigger them.
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No. Please reach out to Mattel Consumer Services for replacement propellers.
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A solid colored screen when opening Barbie® iDesign™ indicates an issue with the compatibility of your video card and DirectX®. Verify that your video card is compatible with DirectX® 9.0c and the driver is up to date. This can be done on your computer or video cards manufacturer’s website.
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No. Your username and password protect your privacy. So be sure you don’t share it with anyone except your parents.
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Your finger needs to be touching the black strip on the lever. Don’t tap the lever too gently. Make sure you pull the lever all the way down. Hold it in place for a second to ensure that it registers.
If you have an iPhone 5 or 5c, make sure you are using the adapter.
If none of those solutions work, launch a VR experience then remove your smartphone and tap the gear icon at the bottom of the screen. Follow the prompts to configure your viewer (you may be required to download the Google Cardboard app). Follow the prompts to scan the QR code inside your viewer or use the QR code below.
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An FP3® is a type of digital audio file that is played on the FP3® Player.
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You can purchase replacement cards and cases by contacting us at 888-892-6123, Monday through Friday, 9:00 AM to 6:00 PM EST.
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When a user is reported, we can review the chat at the time of the incident, monitor the offending user, and determine whether further action is required. Any users attempting objectionable behavior will get a series of warnings, and can eventually be banned from the site.
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Crown Crafts/Nojo® is one of our licensed partners. They develop and distribute certain baby and toddler bedding sets and related nursery items. These products bear our popular Precious Planet™, Rainforest™ and Luv U Zoo™ themes.
If you feel you may have a product that was manufactured by or for Crown Crafts/Nojo®, you may contact them at 800-433-9560 or visit them at www.nojo.com.
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Signs that you may need a macro -
- When testing with the test card, the consumer is getting no functionality
with the any buttons. A character macro maybe needed.
- The controller is shipped with several default macros. Certain DVD
players require an enter command be sent after the numeric commands (arrow keys
do not require enter), others require that all commands be sent multiple times
(repeated).
- The macros are programmed after the manufacture code has been programmed.
- There are two sets of macros. One set controls the number of times a
command is sent.
- The other sends additional characters with the number commands.
Additional characters:
- 0001 – Will send only the numeric command (1-9)
- 0002 – Will send the numeric command (1-9), then enter (default)
- 0003 – Will send zero then the numeric command (1-9)
- 0004 – Will send zero then the numeric command (1-9) then enter.
Number of times command is sent
- 0005 – Will send the IR command one time
- 0006 – Will send the IR command 2 times (default)
- 0007 – Will send the IR command 3 times
- If no macro is entered the controller will use the default macros. In most
cases the default macro will function fine and does not need to be changed.
- The additional character macro is specific to the 3 pos. memory
switch. Every time a new manufacture code is programmed the Additional
character macro will reset to the default code.
- The additional character macro only affects the number 1-9 it does not
affect the arrow buttons
- The number of times command is sent macro is assigned to all positions of
the memory switch and will not reset to default even if a new manufacturers code
is entered. The consumer must reprogram it to change it.
- When programming a macro each button pressed will flash the green indicator
light once. When the final digit is pressed and the macro is programmed
the green indicator light will flash twice (just like when inserting a card).
- After any of these commands are entered into the controller, the controller
will stop responding to button presses until the card is removed and
re-inserted.
- Version 1.0 remotes do not support macros and will not display the double
blink after the 4th button is pressed.
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You may use your Take-Along swing from birth until the child becomes active and can climb out of the swing; 25 pounds maximum.
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You should hear/feel it click when you push the pen down into its slot on the spray gun.
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A buzzing noise when using the FP3® Player indicates the player needs to be reformatted. Reformatting will erase the player’s entire contents. You will need to reregister and copy all content to the player again. The below steps will help with reformatting:
- Remove the SD card from the FP3® Player if one is being used. (Please note: the SD card will need to be reformatted separately. Contact your SD card manufacturer for assistance.)
- Open (My) Computer.
- Connect the player to the computer’s USB port.
- Locate the player as (2) removable disc drives.
- Right click on the first FP3® removable disc drive.
- Select format.
- Make sure the file system says FAT32.
- Click OK.
- Unplug the FP3® Player from the USB port.
- Start the software.
- Plug in the FP3® Player.
- Register and load content to your player.
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Many issues with the controller can be resolved by changes or updates to the video driver, the DirectX software or the display settings.
The issues that can be resolved by these updates and changes are:
Installation issues
Crashes and freezing
Display errors such as the wrong colors, images disappearing, or blank screens
If you need assistance updating the video driver, DirectX software and/or changing display settings, we suggest the visiting Microsoft's website.
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This error appears during while running or installing U.B. Funkeys™ on a Microsoft® Windows® XP SP3.
Make sure you are on the admin account. If using Windows® Vista, right-click and “run as admin”.
If the problem continues try the following steps to change compatibility mode.
- Open “My Computer”
- Right-click on the CD-ROM drive.
- Select “Explore”.
- Right-Click on “setup.exe” file.
- Select “Properties.
- Click the “Compatibility” tab.
- Check the box that says “run in compatibility mode” with.
- Select Windows 2000 from the drop down box.
- Click “Apply” then “OK”.
- Double-click on “setup.exe” and run install.
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After the U.B. Funkeys program installs and opens, the screen resolution switches the current screen resolution to 800 x 600 screen resolution. If this setting is changed, the edges of the screen may not be visible preventing access to many game controls.
If you are required to maintain a different resolution, we suggest clicking the options link in the U.B. Funkeys software and turn off the full screen option. This will display the game in a smaller window scaled to the resolution settings.
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Some of the engines that house the batteries in the tender car will go in circles when not on the tracks. The product is performing as intended.
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