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Each experience pack comes with a Pass Card, which is for piracy protection and to unlock the full digital Virtual Reality experience.
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Orient the window so the View-Master® icon is positioned at the top then push the window into the back of the viewer until is snaps into place.
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Compatible smartphone required. View-Master® VR works best with the following smartphones (not included):
• iPhone® 6s
• iPhone 6s plus
• iPhone 6 plus
• iPhone 6
• iPhone 5s, iPhone 5c*, iPhone 5*
• iOS 8.3 and above
• Samsung Galaxy S®6
• Samsung Galaxy S®5
• Samsung Galaxy S®4
• Samsung Galaxy Note® 4
• Motorola Moto X™ (2014)
• Motorola Droid Turbo
• LG G4™
• LG G3
• HTC One®
• Nexus 6™
• Nexus 5
NOTE: View-Master® VR may also work with newer model Android and iOS smartphones not listed above that have screens between 5 and 6 inches. *View-Master® VR apps may not be optimized for iPhone 5 and iPhone 5c.
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Some users may have success holding the viewer over your glasses, while others with larger glasses may need to take their glasses off before using the View-Master.
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If the latch on your viewer is difficult to open, apply pressure on both halves of the viewer when opening the latch.
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The View-Master® Virtual Realty Starter Pack comes with 1 View-Master® VR Viewer, 1 View-Master® VR Preview Reel, and 1 Adapter for the iPhone® 5s, iPhone 5c, and iPhone 5.
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Your finger needs to be touching the black strip on the lever. Don’t tap the lever too gently. Make sure you pull the lever all the way down. Hold it in place for a second to ensure that it registers.
If you have an iPhone 5 or 5c, make sure you are using the adapter.
If none of those solutions work, launch a VR experience then remove your smartphone and tap the gear icon at the bottom of the screen. Follow the prompts to configure your viewer (you may be required to download the Google Cardboard app). Follow the prompts to scan the QR code inside your viewer or use the QR code below.
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Open the View-Master® VR viewer and re-center your device. If your view is still blurry or is showing double images, remove your smartphone and tap the gear icon at the bottom of the screen. Follow the prompts to configure your viewer (you may be required to download the Google Cardboard app). Follow the prompts to scan the QR code inside your viewer or use the QR code below.
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Augmented Reality is an effect that overlays digital, 3D images on your physical environment. For instance, when looking through your View-Master® VR viewer at an experience reel sitting on your table – depending on the reel – you might see a 3D model of a spaceship or a dinosaur floating above it. As you move around the reel, you will be able to see other sides of the 3D model as if it was actually there.
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Absolutely! Beyond the initial three Experience Packs of Space, Destinations, and National Geographic Wildlife, new experiences will be released throughout 2016 and beyond.
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Place the View-Master® experience pack reel on a flat, well-lit surface and pull the trigger to try again. Move the viewer closer to the reel, less than 10 inches away.
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- Amazon
- Kmart
- Apple Store
- Fingerhut
- MattelShop.com
- Target
- Walmart
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When looking through the viewer, move closer to the reel, less than 10 inches away. AR icons work best when looking down at the reel, and in a well-lit room.
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- Print the above Preview Reel AR tag image (at 100% scale for best viewing).
- Download any free View-Master® app.
- Make sure the app is running and your mobile device is inserted into your viewer of choice (note: viewer must allow camera pass-through).
- Place the printed Preview Reel on a flat surface.
- Look through your viewer at the reel from a distance of 10 inches or less.
- Digital icons will appear above the reel.
- Select which experience you want to explore by looking at the appropriate AR icon and pulling the lever.
- Enjoy and preview other View-Master® experiences!
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Yes, the View-Master® VR viewer is compatible with the hundreds of Google Cardboard-compatible apps available on Google Play and the App Store.
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THE VIEW-MASTER® VR VIEWER IS NOT A PROTECTIVE CASE. The View-Master® viewer conforms to Mattel’s standard kid-safe drop tests.
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The apps are designed for your device to go into the viewer in only one orientation. Rotate your device counter-clockwise to be sure that the top of your phone (the part where the earpiece is) is on the left before putting it into the View-Master® viewer.
The app will not function properly if your device has its orientation lock on. On iOS, swipe up from the bottom of your screen and check that this feature is OFF. Settings may vary for different Android Devices. The Orientation settings can usually be found in the Settings under the Display Settings function.
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While both allow you to access the same virtual reality content, the physical packs come with unique reels that allow you to view Augmented Reality content.
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When you see this message, open the viewer and remove your smartphone. Then hold it upright and follow the prompts.
You can also try restarting the app.
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