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Place the View-Master® experience pack reel on a flat, well-lit surface and pull the trigger to try again. Move the viewer closer to the reel, less than 10 inches away.
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- Amazon
- Kmart
- Apple Store
- Fingerhut
- MattelShop.com
- Target
- Walmart
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When looking through the viewer, move closer to the reel, less than 10 inches away. AR icons work best when looking down at the reel, and in a well-lit room.
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- Print the above Preview Reel AR tag image (at 100% scale for best viewing).
- Download any free View-Master® app.
- Make sure the app is running and your mobile device is inserted into your viewer of choice (note: viewer must allow camera pass-through).
- Place the printed Preview Reel on a flat surface.
- Look through your viewer at the reel from a distance of 10 inches or less.
- Digital icons will appear above the reel.
- Select which experience you want to explore by looking at the appropriate AR icon and pulling the lever.
- Enjoy and preview other View-Master® experiences!
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Yes, the View-Master® VR viewer is compatible with the hundreds of Google Cardboard-compatible apps available on Google Play and the App Store.
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Each experience pack comes with a Pass Card, which is for piracy protection and to unlock the full digital Virtual Reality experience.
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THE VIEW-MASTER® VR VIEWER IS NOT A PROTECTIVE CASE. The View-Master® viewer conforms to Mattel’s standard kid-safe drop tests.
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Orient the window so the View-Master® icon is positioned at the top then push the window into the back of the viewer until is snaps into place.
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The apps are designed for your device to go into the viewer in only one orientation. Rotate your device counter-clockwise to be sure that the top of your phone (the part where the earpiece is) is on the left before putting it into the View-Master® viewer.
The app will not function properly if your device has its orientation lock on. On iOS, swipe up from the bottom of your screen and check that this feature is OFF. Settings may vary for different Android Devices. The Orientation settings can usually be found in the Settings under the Display Settings function.
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While both allow you to access the same virtual reality content, the physical packs come with unique reels that allow you to view Augmented Reality content.
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Compatible smartphone required. View-Master® VR works best with the following smartphones (not included):
• iPhone® 6s
• iPhone 6s plus
• iPhone 6 plus
• iPhone 6
• iPhone 5s, iPhone 5c*, iPhone 5*
• iOS 8.3 and above
• Samsung Galaxy S®6
• Samsung Galaxy S®5
• Samsung Galaxy S®4
• Samsung Galaxy Note® 4
• Motorola Moto X™ (2014)
• Motorola Droid Turbo
• LG G4™
• LG G3
• HTC One®
• Nexus 6™
• Nexus 5
NOTE: View-Master® VR may also work with newer model Android and iOS smartphones not listed above that have screens between 5 and 6 inches. *View-Master® VR apps may not be optimized for iPhone 5 and iPhone 5c.
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When you see this message, open the viewer and remove your smartphone. Then hold it upright and follow the prompts.
You can also try restarting the app.
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Before placing your smartphone into the viewer, you can go to your smartphones settings and adjust the brightness. It is recommended to turn AUTO-BRIGHTNESS off to maintain consistency while the smartphone is inside the viewer.
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The Preview Reel allows you to access the sample content of the View-Master® VR Experience Packs. Simply download any View-Master® app and select PREVIEW REEL when prompted to get a free demo of the full experience.
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The viewer has calibrated lenses to facilitate the 3D/stereoscopic experience and will maintain a lighting environment needed for optimal performance.
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Some smartphones may require you to remove any third-party case before placing between the clamps inside of the viewer.
When using an iPhone 5s, iPhone 5c, or iPhone 5, you need to place the included Adapter onto one side of the iPhone before placing your iPhone into the viewer.
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Some users may have success holding the viewer over your glasses, while others with larger glasses may need to take their glasses off before using the View-Master.
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Because of its text-based visuals, View-Master® VR is designed for kids 7 and up. We have worked with an ophthalmologist to ensure that View-Master® VR is optically safe for use by children. As with all screen time, we recommend parents follow pediatric guidelines to determine age appropriate viewing times.
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If the latch on your viewer is difficult to open, apply pressure on both halves of the viewer when opening the latch.
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