Mattel Global
Consumer Support
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Frequently Asked Questions

Parts may be purchased online at service.mattel.com.

1. Enter the product number or toy name, or search by using the keywords below. Then click "Go." 

2. Identify your product from the list of results. 

3. Click on the product image, and follow the link to purchase parts. 

All our baby gear has a product number listed in small print near where the Fisher-Price® or Mattel information is stamped. It can usually be found above the barcode on the packaging and instructions, on the fabric tag, or etched into the product it