Mattel & Fisher-Price
Customer Service

WE'RE HERE FOR YOU!

For your convenience and assistance, you can contact us via toll-free phone lines. English, French and Spanish speaking agents are available.

Standard Business Hours
Monday - Friday
9 AM to 6 PM Eastern Time

Mattel products, including Hot Wheels, Barbie, Electric Racing Sets, Radio Controlled Vehicles and Radica Electronics :
In the US and Canada: 800-524-8697

Fisher-Price products, including Baby Gear, Infant Toys and Car Seats:
In the US and Canada: 800-432-5437

Power Wheels® Battery Operated Ride On Vehicles:
In the US and Canada: 800-348-0751

Hearing impaired support for all brands:
800-382-7470

American Girl product support, click here

Corporate Contact Information

  • Mattel, Inc.
  • 333 Continental Boulevard
  • El Segundo, CA 90245-5012
  • Fisher-Price Brands
  • 636 Girard Avenue
  • East Aurora, NY 14052
  • AG Brands
  • 8400 Fairway Place
  • Middleton, WI 53562-0998
  • Mattel Europa, B.V.
  • Gondel 1
  • 1186 MJ Amstelveen, Netherlands