Mattel & Fisher-Price
Customer Service
Keyword (s):
Reference/Case Number:
Last Name:
Zip/Postal Code:
 Home Contact Us
Customer Service:
Check out our self service options for answers to frequently asked questions, product instructions, technical product support, recall/advisory information, Power Wheels® service and replacement parts. If you can't find what you are looking for and still need assistance, you can choose from one of our contact options below.

Self Service: 		Survey
Shop for Parts
Shop for Parts
Purchase replacement and add-on parts.
Shop for Parts
Instruction Sheets
Instruction Sheets
Search for instruction sheets by product number, product name, or keywords.
Instruction Sheets
Technical Product Support
Technical Product Support
Assistance with PC based USB products, online games, and apps for mobile devices.
Technical Product Support
FAQ's
FAQ's
Find answers to commonly asked questions.
FAQ's
Product Recall/Advisory
Product Recall/Advisory
Find information on product recalls and advisories.
Product Recall/Advisory
Power Wheels Service
Power Wheels Service
Find an authorized Power Wheels® Service Center, locate vehicle instruction sheets, faq’s, and register product.
Power Wheels Service
 
Contact Consumer Relations
Hours of Operations
Chat with an Agent Online Talk with an Agent by Phone EMail Us


Product Recall / Advisory  |   Instruction Sheets  |   Technical Product Support  |   FAQ Search  |   Power Wheels Service  |   Contact Us  |   International
Mattel Shop  |   Fisher-Price Shop  |   Barbie Collector  |   Hot Wheels Collector  |   American Girl Shop  |   Corporate Information
Mattel  |   Fisher-Price  |   Barbie  |   Hot Wheels  |   Matchbox  |   Power Wheels  |   Tyco

Use of this site signifies your acceptance of Mattel's Website Terms and Conditions and New Privacy Policy .
©2012 Mattel, Inc. All Rights Reserved.