WE'RE HERE FOR YOU!
For your convenience and assistance, you can contact us via toll-free phone lines. English, French and Spanish speaking agents are available. Calls may be handled in a country other than your country of residence. Calls will be recorded for quality control, training, legal and other business purposes.
Standard Business Hours
Monday - Friday
9 AM to 6 PM Eastern Time
Mattel products, including Hot Wheels, Barbie, Monster High, RoseArt, and Board Dudes:
In the US and Canada: 800-524-8697
Fisher-Price products, including Baby Gear, Infant Toys and Car Seats:
In the US and Canada: 800-432-5437
Power Wheels® Battery Operated Ride On Vehicles:
In the US and Canada: 800-348-0751
MEGA® Bloks and Puzzles:
In the US and Canada: 800-465-6342
Hearing impaired support for all brands:
American Girl product support, click here
Corporate Contact Information
- Mattel, Inc.
- 333 Continental Boulevard
- El Segundo, CA 90245-5012
- Fisher-Price Brands
- 636 Girard Avenue
- East Aurora, NY 14052
- AG Brands
- 8400 Fairway Place
- Middleton, WI 53562-0998
- Mattel Europa, B.V.
- Gondel 1
- 1186 MJ Amstelveen, Netherlands