Mattel & Fisher-Price
Customer Service
CUSTOMER SERVICE

Check out our self service options for answers to frequently asked questions, product instructions, technical product support, product recall & safety alert information, register products for safety alerts and recalls and Power Wheels® service and replacement parts. If you can't find what you are looking for and still need assistance, you can choose from one of our contact options below.

CONTACT CUSTOMER SERVICE

OTHER METHODS OF CONTACT
If you own a Rock 'n Play Sleeper, please visit our Recall & Safety Alerts page here:  https://service.mattel.com/us/recall.aspx . Once there, click on Fisher-Price® Rock 'n Play™ Sleeper Recall and then "Help me" to get started.

Holiday Schedule (holiday hours may vary from our standard business hours) :

Mon      12/23/19:            Open

Tue        12/24/19:            Open

Wed       12/25/19:            Closed

Thu        12/26/19:            Open

Fri          12/27/19:            Open

Sat         12/28/19:            Open

Sun        12/29/19:            Open

Mon       12/30/19:            Open

Tue        12/31/19:            Open

Wed       01/01/20:            Closed

We will resume our normal hours of operation on Thursday, January 2nd.