Unfortunately, the Smart Cycle product has been discontinued and app support ended on July 1, 2022. For users that have already downloaded the app it can still be used effectively until the tablet operating system or tech prevent it from working. For general information on how to install a previously downloaded app click on the FAQ below.
Please reach out to the Mattel Consumer Services team at 877-219-8335 (US & Canada) or https://service.mattel.com/us/ContactUs.aspx for more information. International Consumers, please visit https://consumersupport.mattel.com/mattelsupport/s/create-case for assistance in your country.