Four AAA batteries are required, but are not included.

The battery pack is located on the doll’s back. Remove the skirt and vest, bend the doll’s arms gently if needed.  Unscrew the battery cover at the back with a Philips head screwdriver and replace. Be sure to dispose of batteries properly.

The remote should last for hours of play if it is turned off properly after play each time.

Try replacing batteries and make sure there are no cracks in the propellers. If there is a crack in the propeller, do not operate toy. If your cat is still not flying, please contact Mattel Consumer Services.