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The disc, cord and instructions are located in the bottom portion of the Dora Links package. If any of these parts are missing contact Customer Service at 1-888-892-6123.
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We'd like to let you know that there have been some design changes made to the Imaginext® DC Super Friends™ Batcave. The gray door located on the front upper portion of the Imaginext® DC Super Friends™ Batcave and telescope base was removed from the product and a rounded end has been added to the telescope. The rounded end will fit into one of the two hex fittings that have been added to the purple platform.
In order to lower the telescope in the elevator, you will need to put the ball on the bottom of the telescope into the raised hexagon opening and have the telescope facing forward. Tip it back and the elevator will now lower.
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Hot Wheels replacement parts are available at our
Parts Store.
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GeoTrax replacement parts are available at our Parts Store.
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Elsa’s shoes are packed out separately in a poly bag that is taped to the packaging behind the doll.
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You may have typed your screen name in the incorrect case when signing in. Check your Parents’ Place account for the correct capitalization of your screen name and try again.
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The Twilight Saga: Breaking Dawn - Part 1 Bella Doll is inspired by the movie and wears the engagement ring on the same hand Bella does in The Twilight Saga Breaking Dawn Part 1 film.
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Product manuals can be found online, by clicking here.
1. Enter the product number or toy name, or search by using the key words below. Then click "Go."
2. Identify your product from the list of results.
3. Click on the product image and follow the link to download the manual.
All our baby gear has a product number listed in small print near where the Fisher-Price® or Mattel information is stamped. It can usually be found above the barcode on the packaging and instructions, on the fabric tag, or etched into the product itself.
Our product manuals are available in Adobe® Acrobat® format (PDF). If you don’t have the free viewing software, Adobe® Reader®, this link will take you to their website for assistance.
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We have a network of over 350 Authorized Service Centers to help you with repairs and replacement parts. These Service Centers have skilled personnel and use only genuine Power Wheels replacement parts to fix your vehicle. Use our Service Center Locator to find a service center near you.
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The app may display this message if the doll part is not installed completely. Make sure that the doll part is installed per the instructions, and that the carriage slide is lined up with the doll part icon.
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The Monster High Create A Monster Design Lab is designed to fit most Monster High® limbs with the exception of textured limbs or limbs with scales or fins.
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