The decal containing the telephone number is purely decorative, and should not be called. If you have any questions or concerns regarding this product, please call us at 1-800-524-8697 between the hours of 9am-6pm EST Monday through Friday.
We are sorry to hear you’re having issues, please contact Mattel Customer Service at https://service.mattel.com/us/ContactUs.aspx or 1-800-524-8697 for further assistance.
