No. Mattel meets or exceeds all safety guidelines developed and enforced by the Consumer Product Safety Commission, a government regulatory agency. For additional information on safety and sustainability, consumers can go to our website http://citizenship.mattel.com and then click on Safe and Sustainable Products.
Be sure to fly the cat in an open area and not too close to other people. Also, do not put your fingers or any other objects in the propellers.
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Click here to see the instructions on how to perform a hard factory reset on your tablet.
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Checking for Updates
- Hello Barbie™ will check for updated when connected to the charging station and plugged in, and also connected to WiFi.
- Please connect Hello Barbie™ and wait a few minutes to make sure any updated are applied.
- You won't need to do anything else nor will you see anything different happen. When Hello Barbie™ starts talking, any update has been successfully applied.
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For a video walk-through on installing the Barbie® Doll’d Up Nails™ digital nail printer ink cartridge, follow these steps to download an instructional video (written instructions can be found below):
- Download the video
- Click Save
- Save File to your Desktop
- When the download completes click Open
- Extract the video to your Desktop
- Locate the file on your Desktop and Double-Click on the video file to watch
Ink Cartridge Instructions
- Remove the ink cartridge from the packaging
- Remove the tape, being careful not touch the contacts
- Open the printer lid. The ink cartridge carrier will move to the right
- Press down on the black lever to open the carrier
- Insert the ink cartridge, contact end first
- Close the cartridge carrier lid until it snaps into place
- Close the printer lid
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Turn off both devices and repeat pairing steps. Reference the instruction sheets provided in the package.
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Fully charged, the Barbie™ Star Light Adventure RC Hoverboard will fly for about 7 minutes.
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Tips for achieving the best curls are as follows:
1. Use small sections of hair (the width of a girl’s pinky) to get the best results
2. Apply tension as your wrap the curl – the tighter the hair is wrapped, the better the curl
3. Hold for at least 10-15 seconds – the longer you hold, the better the curl
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No. Barbie is attached to the hoverboard.
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The Barbie™ Star Light Adventure RC Hoverboard is meant for indoor use. The toy may not work properly when used outdoors and will be affected by wind and/or heat.
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If this occurs during the Hello Barbie™ setup process, make sure the doll is properly charged. Hello Barbie™ should remain in the charging station and connected to power during the setup.
When putting Hello Barbie™ into connection mode, make sure you see white flashing lights (they may also look light blue) If the lights flash (royal) blue, Hello Barbie™ has been reset and will automatically say "My batteries need to recharge. Please connect me to the charging station." Connect Hello Barbie™ to the charger and continue putting her into connection mode.
If this occurs during conversations or red lights appear, connect Hello Barbie™ to her charger, make sure that the charging cable is firmly connected to the doll, and that the orange charging indicator is illuminated.
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Fold the wings in half. The purple wings with details (with lines) should face the front. (Clicking noise will be heard to indicate that the wings are properly folded).
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When placing wings on doll, turn the doll so that the back of the doll is facing you. Snap the bigger clasp with flower pattern on the top while the smaller clasp snaps to the bottom. (Clicking noise will indicate it is snapped on correctly).
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If done correctly, the top clasp will be right next to the flower borders (see Back Wings Image).
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If wings are snapped on correctly and the wings do not open, then move arms slightly forward (see “Slightly forward Arm” pictures).
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Call the number on the back of the instructions that came with your Barbie Girl™ device.
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If Barbie™ Star Light Adventure RC Hoverboard keeps moving after launching, use the Trim buttons, located around the joystick to adjust. Press Trim button in opposite direction where Barbie™ Star Light Adventure RC Hoverboard moves until it remains still in the air. Press once and wait a few seconds until it is stabilized.
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Barbie Girl™ will still work as a digital music player. But if you want to access any of the special items on BarbieGirls.com or become Best Friends with another user, you will need to register your Barbie Girl™ using the Barbie Girl™ software.
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Hello Barbie™ can store up to three WiFi networks. To add additional WiFi networks, please follow the steps below:
- Have the Hello Barbie™ Doll and the Companion App near one another
- Open the Hello Barbie™ Companion App on your device
- On the "Manage Hello Barbie™" screen, tap the "Manage WiFi Connection" button
- Follow the in-app steps to add additional WiFi Networks
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Before playing with the Star Light Adventure Galaxy Barbie® Doll & Flying Cat, be sure to keep hair pulled back and out of your face to avoid it getting caught in propellers.
If you hair gets caught in the propellers, release the button immediately to turn the toy off. Take the propeller off to see if the hair can be slipped off the rotor or unwound more easily.
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The Star Light Adventure Galaxy Barbie® Doll & Hover Cat will fly freely. The maximum distance it will fly is 18.5 inches from the doll. The flying pattern can be affected by elements such as wind or heat.
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Try replacing batteries and make sure there are no cracks in the propellers. If there is a crack in the propeller, do not operate toy. If your cat is still not flying, please contact Mattel Consumer Services.
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Barbie Girl™ device is an MP3 player that you can customize with hot looks, fashions, charms, and more. She’s also your key to unlocking some cool stuff on BarbieGirls.com! To connect your Barbie Girl™ to your computer, go to the “Online Play” section of your instructions and follow the “Installation and Registration” directions. When referring to Barbie Girl™, we use the words “device” and “MP3 player” interchangeably.
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