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Click here to see the instructions on how to perform a hard factory reset on your tablet.
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With the Mattel portfolio of multi-generational, iconic brands, Apptivity creates a new play experience for the modern, tech-savvy family.
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Try replacing batteries and make sure there are no cracks in the propellers. If there is a crack in the propeller, do not operate toy. If your cat is still not flying, please contact Mattel Consumer Services.
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Any organization that works with children is one that we hold especially close to our heart. If you are an employee of a daycare, nursery school, hospital, school, or non-profit children’s organization, we’re here to help.
If you visit our website at www.matteltoystore.com and click on Discount Programs, then Charity Sales, you’ll find more information to help you out with your request. You can also email CharitySales@mattel.com or call 310-252-6880 for assistance with signing up.
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Please go to
service.mattel.com
to request replacement parts . Please store the adapters in the tool stand when not in use.
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THE VIEW-MASTER® VR VIEWER IS NOT A PROTECTIVE CASE. The View-Master® viewer conforms to Mattel’s standard kid-safe drop tests.
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Click here for the assembly video.
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We have a network of over 350 Authorized Service Centers to help you with repairs and replacement parts. These Service Centers have skilled personnel and use only genuine Power Wheels replacement parts to fix your vehicle. Use our Service Center Locator to find a service center near you.
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Thank
you for your interest in becoming a toy tester! We test new products all
the time, so we need our toy testers to live close to our Play Lab in East
Aurora, NY, or our Imagination Center in El Segundo, CA, so they can be called
in on short notice.
If
your little one is five or younger, and you both live within 50 miles of
Fisher-Price in East Aurora, NY, please visit our website at https://www.fpcastandplaycrew.com.
Once there, just fill out the form to register. If you have any questions about
the Play Lab, you can jump to our FAQ section by clicking here: https://www.fpcastandplaycrew.com.
If you and your family are interested in testing toys or participating in focus groups, and you reside in the United Sates, you can learn more on our website, and register your family for future opportunities: Mattel Imagination Center, El Segundo, CA.
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No. Please reach out to Mattel Consumer Services for replacement propellers.
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Click here for instructions on how to perform a hard factory reset of your nabi NVIDIA DreamTab.
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Product manuals can be found online, by clicking here.
1. Enter the product number or toy name, or search by using the key words below. Then click "Go."
2. Identify your product from the list of results.
3. Click on the product image and follow the link to download the manual.
All our baby gear has a product number listed in small print near where the Fisher-Price® or Mattel information is stamped. It can usually be found above the barcode on the packaging and instructions, on the fabric tag, or etched into the product itself.
Our product manuals are available in Adobe® Acrobat® format (PDF). If you don’t have the free viewing software, Adobe® Reader®, this link will take you to their website for assistance.
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Click
here to view our FAQs regarding the discontinuation of nabi Services.
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We have a network of over 350 Authorized Service Centers to help you with repairs and replacement parts. These Service Centers have skilled personnel and use only genuine Power Wheels replacement parts to fix your vehicle. Use our Service Center Locator to find a service center near you.
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