Mattel & Fisher-Price
Customer Service
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Frequently Asked Questions

Thank you for your interest in becoming a toy tester!  We test new products all the time, so we need our toy testers to live close to our Play Lab in East Aurora, NY, or our Imagination Center in El Segundo, CA, so they can be called in on short notice.

 

If your little one is five or younger, and you both live within 50 miles of Fisher-Price in East Aurora, NY, please visit our website at https://www.fpcastandplaycrew.com. Once there, just fill out the form to register. If you have any questions about the Play Lab, you can jump to our FAQ section by clicking here: https://www.fpcastandplaycrew.com.

If your little one is between the ages of 2 and 10, and you both live in the Los Angeles area, please email our Imagination Center at Imagination.Center@mattel.com to sign up. Please be sure to include your full name, the age and gender of your child, and a phone number where we can contact you.