Mattel Global
Consumer Support

Fisher-Price® recently identified a small portion of our Waterproof Kid-Tough ® Digital Cameras and the Kid-Tough® FP3®Player may carry a virus. These viruses only affect Windows operating systems such as Windows 2000, Windows XP and Windows Vista.

These viruses are not harmful to the Waterproof Kid-Tough® Digital Camera or the Kid-Tough ® FP3®Player. Up to date anti-virus programs should detect and remove the viruses when you perform a scan of your camera and computer. You will need to have the camera or FP3 player plugged into the computer during the scan to remove any viruses.

These viruses travel from and to mass storage devices. We recommend that you also scan any mass storage devices that you have recently attached to your computer such as external hard drives, digital cameras, MP3 players, USB flash drives and memory cards.

Product information is as follows:

Product Description Model Numbers Model Number Location Retail Availability
Waterproof Kid-Tough® Digital Cameras M8071, M8072 Stamped into the bottom of the product Available at retail beginning May 2008
Kid-Tough® FP3® Player K3420, K3680 Stamped into the back of the product Available at retail beginning July 2006


If you do not have anti-virus software on your Windows computer, click on the link below for a free trial version of anti-virus software.

In the United States and Canada you can download the software at http://nct.symantecstore.com/fulfill/0184.073

In the United Kingdom you can download the software at http://www.symantecstore.com/dr/v2/ec_Main.Entry17C?SID=27685&SP=10023&CID=0&PID=947877&PN=62&V1=947877

If you have any questions and reside in the U.S. or Canada, please call 1-888-892-6123. If you live outside of the U.S. or Canada, click here https://service.mattel.com/intl.asp for contact information.

* In providing the above link Fisher-Price is not endorsing or promoting any particular anti-virus software over other competing software. While Fisher-Price® has determined that this software will remove the viruses from its products, it is making no warranties or guarantees regarding this third party software. Any questions, complaints or claims regarding this software should be directed to the software vendor.

We strongly encourage you to run updated anti-virus software on your computer on a regular basis to provide the best protection for your computer.