Mattel Global
Consumer Support
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Frequently Asked Questions

Here are some tips that may help you during the quick setup:

  • Make sure you are using fresh alkaline batteries inside your InteracTV controller.
  • If you have followed the instructions on the quick setup sheet and your InteracTV controller is still not working with your DVD player, try the setup sheet again from the beginning. It is possible that one of the numbers did not register when you entered in your DVD code.
  • When pressing the numbers on the programming card, make sure your press each number firmly and slowly. The green light on your controller should blink one time after each number is pressed. When the fourth digit is pressed, make sure the green light on your InteracTV controller blinks one long blink. If you do NOT see this long blink, remove the programming card, re-insert it into the controller and try the same code again.

InteracTV™ is a mark of Beep Telecommunications and Computing, L.L.C. Used under license.