Mattel & Fisher-Price
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Frequently Asked Questions

To see how you connect the Barbie® Doll’d Up Nails™ digital nail printer to your computer, follow these steps to download an instructional video (written instructions can be found below):

  • Download the video
  • Click Save
  • Save File to your Desktop
  • When the download completes click Open
  • Extract the video to your Desktop
  • Locate the file on your Desktop and Double-Click on the video file to watch

Driver Installation Instructions (Note: Do Not Plug the printer into the computer until the software is installed.)

  • Install the software
  • Plug the printer into the power outlet and then the computer
  • If your computer doesn't recognize the printer, unplug the USB cable, wait a few seconds and reconnect
  • If problems persist, please consult the troubleshooting section of the instruction manual