Mattel Global
Consumer Support
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Frequently Asked Questions

The error appears after the Digital Arts and Craft Studio is being reinstalled and the MiniApp was not removed during the uninstall process. There may also be a corrupted installation that needs cleanup.

  • Uninstall the Digital Arts and Craft Studio, if the option exists in the Start Menu or Add/Remove programs.
  • Click Start then Run
  • Type %programfiles% into the dialog box.
  • Click OK.
  • Double-click the Fisher-Price folder.
    • If the folder does not exist, close the window and reinstall.
    • If the folder does exist, delete the DACS folder, close the window and then reinstall.