
Frequently Asked Questions
If Bigfoot stops working, check the following
- Motor Stall – Was there any audible beeps from Bigfoot before he shut down: If audible beeps came from Bigfoot, a motor has stalled.
- 1-Beep = arm motors stall
- 2-Beeps = leg motor stall
- 3-Beeps = head motor stall
To Fix the Motor stall:
- Remove any obstruction from Bigfoot’s path.
- Turn the product off and then back on to restart the product.
- If this stall condition continues to happen when no obstruction is present, there is a malfunction with Bigfoot. Please contact Consumer Relations.
- Low Battery - Did Bigfoot say ‘Low battery’ before he stopped.
- If the battery is low, Bigfoot will say ‘low battery’, and the battery pack needs to be charged.