Frequently Asked Questions
What do I do if I cannot transfer software titles, pictures, or music from my computer onto my iXL™ handheld device?
- Make sure the iXL™ Computer Software is installed on your computer.
- Connect the handheld device to your computer and turn the power on.
- You may need to replace the batteries in your handheld device.
- Unplug the USB cable from the USB port on your computer, and reinsert it into another USB port on your computer.