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Frequently Asked Questions
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· Check the bottom of the figure for debris, and wipe it with a clean, dry cloth.
· Wipe your screen with a soft, dry cloth to ensure the best conductivity with the figure.
· Do not wear gloves or mittens since the figure needs to come in contact with your fingertips.
· Make sure that you are not placing the figure on the frame around the iPad screen. You must keep the figure only within the active screen area.
· The figure is only recognized when placed within an open level, so make sure you don’t put it down on a menu page or another non-playable screen.